Sigita Gerulyte
Newnan,GA
Summary
I’m a dedicated and results-driven professional with extensive experience in customer service and management, skilled in building strong client relationships and leading teams to deliver exceptional service. I have Proven track record in optimizing customer satisfaction through proactive problem-solving, effective communication, and process improvements. Known for fostering a positive, collaborative work environment and mentoring team members to achieve personal and professional growth. I’m Passionate about creating memorable customer experiences and driving operational efficiency to meet and exceed business goals.
Overview
8
8
years of professional experience
Work History
Deli Department Manager
Publix Super Markets
Senoia, Georgia
08.2019 - 10.2024
- Supervised and trained deli department staff in food safety, customer service, product knowledge, sanitation and other related topics.
- Managed daily operations of the deli department including ordering, stocking, merchandising and pricing of products.
- Resolved customer complaints promptly and professionally to ensure customer satisfaction.
- Developed and implemented strategies to increase sales and profitability within the deli department.
- Conducted regular inventory counts to maintain accurate stock levels for all products.
- Created weekly schedules for deli employees to optimize productivity while minimizing labor costs.
- Established relationships with vendors to obtain quality products at competitive prices.
- Analyzed sales data regularly to determine which products are most popular with customers.
- Kept records of all transactions made in the store's POS system accurately and efficiently.
Assistant Deli Manager
Publix
Newnan, GA
02.2017 - 08.2018
- Supervised deli staff, ensuring proper customer service and food safety practices were followed.
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
Education
High School Diploma -
Kybartu Kristijono Donelaicio Gimnazija
Lithuania 05-2000
Some College (No Degree) - Computer Science
Rectorate of VDU
Lithuania Skills
- Waste Reduction
- Task Delegation
- Food Safety Compliance
- Promotion planning
- Ordering and receiving
- Merchandise replenishment
- Worker scheduling
- Customer complaint handling
- Promotional planning
- Scheduling Coordination
- Ordering Supplies
- Customer Service
- Inventory Management
Timeline
Deli Department Manager
Publix Super Markets
08.2019 - 10.2024
Assistant Deli Manager
Publix
02.2017 - 08.2018
High School Diploma -
Kybartu Kristijono Donelaicio Gimnazija
Some College (No Degree) - Computer Science
Rectorate of VDU