Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sigrid May

San Antonio

Summary

Knowledgeable Massage Therapist with over 20 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments.

Overview

4
4
years of professional experience

Work History

Massage Therapist

Massage Heights
11.2022 - 03.2023
  • Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning session.
  • Performed over 20 weekly massages for clients using hot stone, Swedish, Shiatsu, deep tissue, sports and pregnancy methodologies.
  • Educated guest of health and wellness benefits of receiving regular massages, rebooking guest with positive attitude.

Massage Therapist

Luminous Day Spa
02.2022 - 06.2022
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
  • Provided up to 5-6 daily clients with massage needs due to individuals physical concerns.

Customer Service Representative Agent

UnitedHealth Group, UHG
11.2020 - 06.2021
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered 50 and more customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.

Massage Therapist and Esthetician

Massage Heights
03.2019 - 03.2021
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Sterilized equipment for patient treatments.
  • Analyzed skin condition and made appropriate product recommendations.
  • Advised clients on proper home-care regimens.
  • Educated patients on treatment options.
  • Improved overall sales growth by 20% with retention rate of 70%.

Education

Graduate, Massage Therapist License Number 1711089 - Massage Therapy

Academy For Massage Therapy
San Antonio, TX
12.2019

License Esthetician, #1711089 TX - Study of Aesthetics

College of San Mateo
San Mateo, CA
06.2003

Certified Massage Therapist - Massage Therapy

International School of Massage Therapy
San Francisco, CA
09.1989

Skills

  • Stress Relief Massage
  • Deep Tissue Massage
  • Hot Stone Massage
  • Prenatal Massage
  • Range of Motion Improvement
  • Sports Massage

Accomplishments

Massage Heights, LLC

Massage Therapist Award 2020

Highest Annual Percentage of Requested Appointments

67.62%


Massage Heights, LLC

Skin Therapist Award 2020

Most Annual Lives Touched

694 lives touched



Timeline

Massage Therapist

Massage Heights
11.2022 - 03.2023

Massage Therapist

Luminous Day Spa
02.2022 - 06.2022

Customer Service Representative Agent

UnitedHealth Group, UHG
11.2020 - 06.2021

Massage Therapist and Esthetician

Massage Heights
03.2019 - 03.2021

Graduate, Massage Therapist License Number 1711089 - Massage Therapy

Academy For Massage Therapy

License Esthetician, #1711089 TX - Study of Aesthetics

College of San Mateo

Certified Massage Therapist - Massage Therapy

International School of Massage Therapy

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Sigrid May