Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Sila Luwate

Raleigh,NC

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Paradies Lagardere. Skilled in teamwork and collaboration, with a knack for maintaining safety and cleanliness standards. Achieved significant improvements in inventory management and order processing efficiency, leveraging excellent communication skills to exceed customer expectations. Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Sales Associate

Paradies Lagardere
09.2023 - Current
  • Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers.
  • Sales Associate may perform tasks on the sales floor or in a support environment.
  • This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Team Member

Bojangles' Famous Chicken 'n Biscuits
06.2023 - 08.2023

Being a Crew Member at Bojangles gives you the opportunity to meet interesting people, treat our customers to a great dining experience and to start an exciting career in the food-service industry. As a Team Member at Bojangles, you must be comfortable serving and interacting with our customers. If you are energetic, outgoing, friendly and passionate about serving high-quality food and excellent customer service, you'll have great success working for Bojangles.

Grocery Warehouse Associate

Amazon Warehouse
05.2022 - 04.2023
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.

Dining Room Server

Springmoor Retirement Center
08.2018 - 03.2022
    • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
    • Increased dining room efficiency by promptly addressing guest inquiries and resolving concerns.
    • Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.
    • Collaborated with team members to ensure efficient service, sharing tasks such as bussing tables, restocking supplies, and assisting with drink orders when necessary.
    • Handled high-pressure situations calmly, ensuring smooth operations during peak hours and special events.
    • Reduced errors in order processing by attentively listening to customers'' needs, accurately recording their selections, and verifying orders before submission.

Education

Some College (No Degree) - Business Administration

Wake Technical Community College
Raleigh, NC

High School Diploma -

Enloe High School
Raleigh, NC
06.2020

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Cleaning techniques
  • Excellent Communication
  • Safety and Cleanliness Standards
  • Cash Drawer Management
  • Adapt to diverse groups
  • Stocking and Receiving
  • Store Opening and Closing

Timeline

Sales Associate

Paradies Lagardere
09.2023 - Current

Team Member

Bojangles' Famous Chicken 'n Biscuits
06.2023 - 08.2023

Grocery Warehouse Associate

Amazon Warehouse
05.2022 - 04.2023

Dining Room Server

Springmoor Retirement Center
08.2018 - 03.2022

Some College (No Degree) - Business Administration

Wake Technical Community College

High School Diploma -

Enloe High School
Sila Luwate