SILA OKUR

•Assisted patients with prescription processing, insurance issues, and medication usage inquiries.

•Precisely handled prescription fills, specialized medication preparations, and maintained quality control standards.

•Operated pharmacy software for inventory management and patient record updates.

•Ensured adherence to safety, HIPAA, and regulatory standards.

•Offered guidance on OTC products to enhance customer decisions.

•Ensured patient safety by collaborating with pharmacists during medication preparation and dispensing.

• Provided personalized service by accurately fulfilling online customer orders, ensuring attention to detail and product quality.
• Resolved customer issues with patience and empathy, ensuring a positive experience in high-pressure situations.
• Adapted to evolving operational needs, consistently meeting or exceeding performance and order fulfillment goals.
• Collaborated with team members to maintain an organized and efficient workflow, ensuring timely order processing and delivery.

• Led and motivated a high-performing team, driving sales, and fostering a collaborative work environment.
• Cultivated strong client relationships by identifying needs, and offering tailored solutions.
• Managed inventory and ensured timely product availability, maintaining an organized store.
• Exceeded sales targets through upselling, and personalized customer service.
• Trained team members, supported daily operations, and processed transactions accurately.

• Assisted customers in selecting personalized gifts, offering creative suggestions based on individual preferences.
• Maintained organized product displays, and managed inventory to ensure timely availability and presentation of merchandise.
• Provided exceptional customer service, addressing inquiries, and resolving issues to ensure a positive shopping experience.

• Assisted in preparing and distributing meals for community events, adhering to hygiene and safety standards
• Fostered a welcoming atmosphere for attendees, emphasizing care and respect for diverse needs
• Collaborated with fellow volunteers to ensure efficient and smooth operations