Silas Amosah Yeboah
Houston,TX
Summary
Dynamic professional with extensive experience at Ghana Commercial Bank, excelling in financial analysis and customer service. Proven track record in regulatory compliance and data entry, consistently achieving accurate financial reporting. Strong communicator with a commitment to fostering positive relationships and delivering exceptional results in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Bank Teller
ghana commercial bank
Sunyani, Bono Region
07.2022 - 09.2024
- Adhered to financial services security and audit procedures.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Researched customer inquires regarding their accounts using internal banking systems.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Entered transactions into computer and issued customer receipts.
Revenue Officer
ghana revenue authority-customs division
Sunyani, Bono Region
11.2019 - 06.2022
- Reported illegal transport to local and federal authorities and assisted with investigations to support prosecutorial efforts.
- Assessed individual eligibility for entrance into country based on paperwork, system information and direct interviews.
- Calculated and assessed duties and taxes due on goods.
- Applied appropriate sanctions when violations were discovered during routine inspections.
- Determined duty rates applicable to imported merchandise based on tariff codes and product descriptions.
- Communicated with travelers and shippers to promote understanding and compliance by translating complex legal jargon into simplified language.
Forestry Supervisor
forestry commission of ghana
Sunyani, Bono Region
11.2018 - 06.2022
- Maintained positive working relationship with fellow staff and management.
- Complied with company policies, objectives and communication goals.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Trained new employees on company policies, job duties, and performance expectations.
Patient Account Specialist
Pru East Health Directorate-Parambo Health Center
Yeyi , Bono East Region
09.2017 - 10.2018
- Reached out to patients once insurance was billed in order to obtain payments due.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Collected, posted and managed patient account payments.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
- Generated detailed financial reports for management review.
Education
Btech in Accountancy
Sunyani Technical University
Sunyani Ghana12-2024
Higher National Diploma -
Sunyani Technical University
Suntan Ghana07-2017
West African Senior Certificate Examination - Business
Tween Amanfo Senior/Technical School
Sunyani06-2014
Basic Education Certificate Examination -
Akontamin Methodist Junior High School
Akontanim,Ghana04-2011
Skills
- Financial analysis
- Customer service
- Microsoft Excel
- Regulatory compliance
- Data entry
- Recordkeeping
Languages
English
Professional
Mr.Andre Martinez
- Certified Prosthetist,Hanger Clinic,1115 S.Main Street Houston,TX 77025,contact (832)389 6398
Richard Nana Ackah
Assistant Registrar,Sunyani Technical University,Ghana.Contact 0023 244118720
Mr.Arhima Collins
Manager,Ghana commercial Bank(GCB) 0023 206713709
Timeline
Bank Teller
ghana commercial bank
07.2022 - 09.2024
Revenue Officer
ghana revenue authority-customs division
11.2019 - 06.2022
Forestry Supervisor
forestry commission of ghana
11.2018 - 06.2022
Patient Account Specialist
Pru East Health Directorate-Parambo Health Center
09.2017 - 10.2018
Btech in Accountancy
Sunyani Technical University
Higher National Diploma -
Sunyani Technical University
West African Senior Certificate Examination - Business
Tween Amanfo Senior/Technical School
Basic Education Certificate Examination -
Akontamin Methodist Junior High School
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