Silas Bane
Sacramento,CA
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Walmart. Proven ability in theft reduction and security awareness, successfully implementing strategies that enhanced asset protection. Recognized for critical thinking and problem-solving abilities, consistently improving guest experiences and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Slice of Old Sacramento
02.2023 - 04.2024
- Provided exceptional customer service to enhance guest experiences.
- Managed front-of-house operations, ensuring cleanliness and organization.
- Assisted in training new staff on operational procedures and customer interactions.
- Handled cash register transactions accurately and efficiently.
- Resolved customer inquiries and complaints promptly to maintain satisfaction.
- Maintained knowledge of menu items to assist guests with selections.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Asset Protection Associate
Walmart
03.2022 - 08.2022
- Monitored surveillance systems to identify and mitigate theft risks.
- Conducted routine audits of merchandise to ensure accuracy in inventory levels.
- Collaborated with team members to develop effective loss prevention strategies.
- Assisted in training new associates on safety protocols and asset protection techniques.
- Analyzed incident reports to identify patterns and recommend improvements in security measures.
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
Front End Associate/Cashier
Walmart
09.2021 - 03.2022
- Assisted customers with product inquiries and provided exceptional service in high-traffic areas.
- Managed inventory levels, ensuring accurate stock replenishment and organization on sales floor.
- Collaborated with team members to maintain store appearance and adhere to merchandising standards.
- Trained new associates on customer service protocols and operational procedures for efficiency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Education
High School Diploma -
Sacred Heart Academy
Ukiah, CA06-2022
Skills
- Strong work ethic
- Customer service
- Critical Thinking
- Problem-solving
- Theft Reduction
- Security Awareness
- Active Listening
Certification
- First Aid
- Food Handlers
Timeline
Front of House Employee
Slice of Old Sacramento
02.2023 - 04.2024
Asset Protection Associate
Walmart
03.2022 - 08.2022
Front End Associate/Cashier
Walmart
09.2021 - 03.2022
High School Diploma -
Sacred Heart Academy