Summary

Overview

Work History

Education

Skills

Job Preferences

Timeline

Silas Fisher

Richmond,VA

Summary

Knowledgeable customer service associate with solid foundation in retail sales. Proven success in fostering customer engagement and driving revenue through personalized service. Demonstrated ability in product merchandising and inventory management.

Overview

5

5

years of professional experience

Work History

Retail Sales Associate

Play It Again Sports

05.2018 - 08.2023

Responsible for daily operational activities and business transactions; engaging in customer interaction through the buying/trade-in/consignment/selling of used/new sporting good items.
Helped customers complete purchases, locate items, and join reward programs.
With applied training, familiar with general computer operating software
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Assisted in managing inventory levels, accurately processing orders, and restocking merchandise as needed.
Grossed retail sales of $800,000 in merchandise.
Able to understand new business/employment/retail tactics & practice through repetitive visual training/shadowing.

Education

High School Diploma -

Godwin High School

01-2020

Skills

Customer service
Sales transactions
Inventory management
Conflict resolution
Product knowledge

Reliability and punctuality
Flexible schedule
Stocking and receiving
Visual merchandising

Job Preferences

Part-time or full-time position, flexible hours, $15-20/hr

Timeline

Retail Sales Associate

Play It Again Sports

05.2018 - 08.2023

High School Diploma -

Godwin High School