Summary
Overview
Work History
Education
Skills
Timeline
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Silas Nwigbo

Austin,TX

Summary

Dedicated professional with a clean driving record and extensive experience as a Taxi Driver at Lone Star. Demonstrated exceptional customer service and safety awareness, ensuring timely arrivals and passenger satisfaction. Skilled in navigation and vehicle operations, consistently optimizing routes to enhance efficiency and foster positive relationships with clients.

Experienced with navigating complex routes and ensuring passenger safety. Utilizes local knowledge and driving skills to provide efficient transportation. Track record of punctuality and maintaining clean, service-ready vehicle.

Professional transportation expert, well-versed in city navigation and passenger service excellence. Known for reliability and ability to adapt to changing schedules to ensure timely arrivals. Focused on teamwork and achieving customer satisfaction through efficient service and strong problem-solving abilities.

Overview

17
17
years of professional experience

Work History

Taxi Driver

Taxi Company
02.2019 - Current
  • Operated vehicle safely in diverse traffic conditions.
  • Provided excellent customer service to ensure passenger satisfaction.
  • Navigated efficiently using GPS technology and local maps.
  • Maintained cleanliness and functionality of vehicle through regular inspections.
  • Assisted passengers with luggage and special needs requirements.
  • Managed cash transactions and electronic payment systems accurately.
  • Adapted to changing schedules and routes based on demand fluctuations.
  • Communicated effectively with dispatch regarding ride status and updates.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
  • Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Operated party vehicles, buses and town cars.

Delivery Driver

Instacart
01.2017 - 03.2024
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Maintained accurate logs of deliveries, optimizing routes for maximum efficiency.
  • Conducted vehicle inspections to ensure safety compliance and operational readiness.
  • Assisted in training new drivers on company policies and delivery protocols.
  • Collaborated with dispatch team to coordinate logistics and resolve delivery issues.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Nursing Assistant

Nursing Home
01.2015 - 02.2020
  • Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
  • Monitored vital signs and reported changes to medical team promptly for timely interventions.
  • Collaborated with healthcare providers to maintain accurate patient records and documentation standards.
  • Educated patients and families on health management practices, enhancing overall wellness understanding.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.

Taxi Cab Driver

Lone Star
03.2009 - 02.2016
  • Ensured passenger safety through adherence to traffic regulations and defensive driving techniques.
  • Provided exceptional customer service by assisting passengers with luggage and navigating routes efficiently.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Managed cash transactions accurately, ensuring correct fare calculations and timely deposits.
  • Leveraged GPS technology to navigate unfamiliar areas, minimizing delays and enhancing operational efficiency.
  • Trained new drivers on company policies, safe driving practices, and effective customer interaction techniques.
  • Enhanced route planning to optimize fuel efficiency and reduce travel time for improved customer satisfaction.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Resolved passenger complaints promptly, fostering positive relationships and improving overall service quality.

Education

High School Diploma -

Community Secondary School Ebenebe
Nigeria
06-1996

Skills

  • Patience and tolerance
  • Safety regulations
  • Defensive driving
  • Cleaning and sanitation
  • Clean driving record
  • Safety awareness
  • Excellent navigation
  • Punctuality
  • Vehicle operations

Timeline

Taxi Driver

Taxi Company
02.2019 - Current

Delivery Driver

Instacart
01.2017 - 03.2024

Nursing Assistant

Nursing Home
01.2015 - 02.2020

Taxi Cab Driver

Lone Star
03.2009 - 02.2016

High School Diploma -

Community Secondary School Ebenebe

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Silas Nwigbo