Silas Tremaine

• Ensured cleanliness, service and organization of a 12,550-

square-foot building.

• Provided exceptional customer service in a high-volume bar, ensuring a welcoming and engaging guest experience.
• Crafted a wide variety of classic and signature cocktails with precision, following company recipes and industry standards.
• Maintained extensive knowledge of liquor, wine, and beer selections to offer recommendations and enhance guest satisfaction.
• Managed cash handling, POS transactions, and accurate order processing in a fast-paced environment.
• Trained and mentored new bartenders and barbacks, improving team efficiency and service quality

• Created a sales training manual for company-wide use
• Managed and maintained high volume of customer inquiries
• Assisting clients in selecting printing services that met their needs and budget
• Utilized product knowledge to recommend appropriate printing solutions, resulting in increased sales and customer satisfaction
• Cultivated new client relationships and nurtured existing customer connections, fostering a loyal client base

• Delivered high-end dining and beverage service to members and guests in an exclusive, upscale golf club environment.
• Crafted premium cocktails and provided expert wine and liquor recommendations to enhance the guest experience.
• Managed daily food and beverage operations, ensuring seamless service and adherence to club standards.
• Trained and supervised staff, improving efficiency, teamwork, and overall service quality.
• Assisted in inventory management, ordering supplies, and maintaining cost controls to maximize profitability.
• Coordinated private events and tournaments, overseeing catering, bar service, and guest satisfaction.
• Built strong relationships with club members and VIP guests, fostering repeat business and positive experiences.

• Provided training on effective sales techniques.
• Contributed new ideas and suggestions for sales

strategies and marketing.

• Assessing client needs while also upselling services.
• Provided exceptional customer service, enhancing

overall experience and loyalty.

• Provided exceptional customer service by greeting customers ,answering questions and ensuring their satisfaction throughout their car wash experience.