Goal-oriented professional well-versed in corporate communication, sales support and branding. Exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Social Media Manager
SURV7X
Layton, UT
07.2023 - 06.2024
Developed and implemented successful social media campaigns to support company objectives.
Optimized posts for SEO purposes by researching relevant keywords and hashtags.
Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
Reviewed analytics data regularly to identify areas of improvement in our campaigns.
Recommended changes in processes or procedures based on feedback from customers or colleagues.
Designed promotional materials using graphic design software applications.
Monitored customer comments on various social media channels and responded in a timely manner.
Coordinated with external vendors or agencies to produce high quality visuals or videos.
Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
Developed and implemented a comprehensive social media strategy to increase brand awareness and engagement.
Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
Collaborated with other departments to ensure brand consistency across all channels.
Organized events or webinars related to the company's products or services.
Provided training and guidance to team members on best practices for utilizing social media tools.
Participated in brainstorming sessions with other professionals to generate innovative ideas.
Researched industry trends and competitors' activities to develop new ideas for content creation.
Identified potential opportunities for collaborations between the company and other organizations.
Assisted in developing strategies for increasing followership and engagement rates.
Server
IHOP
Layton, UT
11.2022 - 06.2023
Accurately recorded orders on cash register and point-of-sale system.
Stayed informed about daily specials, new menu items, promotions.
Greeted guests and provided menus.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Checked food before serving it to customers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Took orders from customers accurately and in a timely manner.
Prepared drinks according to standard recipes.
Dish Washer
Osaka
Layton, Utah
03.2022 - 06.2022
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Sanitized surfaces after each use following standard sanitation practices.
Replenished soap dispensers with detergent when necessary.
Checked temperatures of dishwashing machines to ensure proper functioning.
Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Ensured that workstations were kept neat and tidy throughout the shift.
Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
Crew Team Member
Urban Air Trampoline and Adventure Park
Clearfield, UT
03.2022 - 03.2022
Attended weekly staff meetings to discuss upcoming events, strategies, and overall team goals.
Ensured proper use of protective gear during all operations involving hazardous materials.
Assisted in the maintenance and upkeep of park grounds, trails, and facilities.
Maintained cleanliness of restrooms, picnic areas, and other public spaces in the park.
Coordinated with vendors for delivery of supplies necessary for successful completion of projects.
Conducted regular inspections of facilities to identify areas needing repair or improvement.
Managed multiple tasks simultaneously while working independently or with a team environment.
Followed safety protocols at all times while performing duties related to park maintenance.
Restaurant Busser
Red Robin
Layton, UT
11.2019 - 01.2022
Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
Replenished condiments when necessary; filled salt shakers and pepper mills.
Followed up with customers regarding their satisfaction with services provided.
Delivered excellent customer service by being friendly and accommodating guest needs.
Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
Swept floors and removed garbage from dining area.
Performed opening duties including setting up side stations for service staff.
Assisted with restocking supplies such as straws, cups, plates and utensils.
Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
Veterans Service Representative (VSR) GS 10-2 at Veterans Benefits AdministrationVeterans Service Representative (VSR) GS 10-2 at Veterans Benefits Administration
Independent Social Media Creator + Social Media Manager at Alive Digital MediaIndependent Social Media Creator + Social Media Manager at Alive Digital Media