Silesh Motosa
Seattle,WA
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
2
2
years of professional experience
Work History
Specials Service
Home Depot
05.2023 - 10.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Assisted training end users on proper use of hardware and software to deliver excellent customer service.
- Managed maintenance activities, supervised staff and inspected equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Wrote and revised maintenance procedures.
Pedal Heads Instrocutor
Pedal Heads
06.2021 - 10.2022
- Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Initiated, facilitated and moderated classroom discussions for college-level English students.
- Developed lesson plans and adapted curriculum to meet individual needs of students
- Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
- Developed interesting lectures and educational activities to maximize learning within classroom.
- Improved student performance by defining clear goals and communicating performance metrics.
- Employed diverse teaching approaches to help students of all abilities understand material.
Education
High School Diploma -
Western Washington University
Bellingham, WA06.2026
Skills
- Project Estimation and Bidding
- Preventive Maintenance
- Power Tool Proficiency
- HVAC Systems
- Valid Driver's License
- Attention to Detail
- Testing and Analysis
- Document Management
- Inventory Management
- Safe Chemical Handling
gym, hanging out with friends, having fun and a good time
I'm a good person to be around i don't like drama i always try to keep the environment im in healthy and drama free i love helping people i love solving problems. i like learning new things i am open minded
Languages
Amharic
Native or Bilingual
English
Native or Bilingual
Timeline
Specials Service
Home Depot
05.2023 - 10.2023
Pedal Heads Instrocutor
Pedal Heads
06.2021 - 10.2022
High School Diploma -
Western Washington University
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