Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Silka Navit

Norwalk,CT

Summary

Valued Office Administrator that addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.ities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Admissions Housing Coordinator

Charter Oak Communities
05.2022 - 02.2023
  • Supported section 8 participants, landlords, COC residents and property managers by answering questions, addressing concerns and clarifying HUD policies and procedures.
  • Conducted operations addressing the needs of more than 800 families across 23 affordable housing properties in Stamford.
  • Tracked and monitored rental payments for 2,000+ participants and residents using HAB Software.
  • Developed and maintained relationships with community organizations and agencies such as Family Centers, Community Action Agency, Person 2 Person, Inspirica and Neighbors.
  • Worked closely with the HCV Program Director and Property Managers to meet program delivery goals.
  • Followed up and provided assistance to delinquent participants to prevent termination from the program by collecting required documents for recertifications and interims.
  • Addressed tenant complaints within 24 hours.
  • Coordinated maintenance and support services with janitorial and engineering staff.
  • Provided English to Spanish translation services across all matters.

Eligibility Specialist/Clinical Intake Coordinator

Norwalk Community Health Center
01.2021 - 05.2022
  • Crossed-trained as an insurance eligibility screener, adult medicine coordinator, and front desk coordinator at the headquarter and satellite location.
  • Answered, screened, registered scheduled patients, -collected co-payments and prepared OB payment plan contracts.
  • Provided wrap-around care for patients needing medical attention, behavioral health counseling, domestic violence support, emergency housing, substance abuse recovery programs, and medication financial assistance.
  • Ensured office security by following safety procedures
  • Spearheaded the COVID vaccine clinic at NCHC, Smilow Health Center and local shelters between January 2021 and April 2021.
  • Provided tech support to seniors citizens registering on VAMS portal
  • Translated and guided Spanish speaking vaccine recipients by addressing their questions and concerns.

Office Manager/Paralegal Student Assistant

Immigration Law Firm
02.2020 - 09.2020
  • Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
  • Handled office scheduling for two attorneys and made notes for deadlines, motions, and other important dates.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Managed check requests, expense reimbursement requests, invoices as well as accounts payable and receivable information.

Procurement Specialist/Executive Assistant

Stamford Hospital
05.2019 - 03.2020
  • Ensured zero supply outages for all departments with 95% success rate.
  • Implemented purchasing procedures that reduced wait time from a seven days to two days to ensure timely delivery.
  • Contributed to a successful project goal of $3 million in savings by EOY, which we exceeded with an estimated $8 million in savings.
  • Maintained an up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.

Senior Workplace Coordinator

MongoDB Inc
03.2017 - 12.2019
  • Coordinated with multiple department hiring managers, IT and HR to ensure necessary technical equipment, access badges, and assigned work stations were prepared for new hires.
  • Resolved over 30 daily facility issues quickly and effectively to increase employee satisfaction and productivity through the JIRA ticketing system.
  • Created project proposals to help stakeholders make decisions on company and office improvements.
  • Developed new interactive events for employees which resulted in improving company culture and employee engagement.
  • Supported Regional Head of Workplace for America's with satelite office set up.

Education

Associate - Interpersonal Communications

Norwalk Community College

Personal Training Certification - Exercise Science

NASM
On-line
04.2023

Skills

  • Teamwork and Collaboration
  • Organization and Time Management
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Problem Resolution
  • Written and verbal communication
  • Client Needs Assessments
  • Process Improvement
  • Executive Schedule Management
  • Multiple Project Management
  • Household Management
  • Performance Review Management

Certification

Personal Training Certification Sports Medicine

Timeline

Admissions Housing Coordinator

Charter Oak Communities
05.2022 - 02.2023

Eligibility Specialist/Clinical Intake Coordinator

Norwalk Community Health Center
01.2021 - 05.2022

Office Manager/Paralegal Student Assistant

Immigration Law Firm
02.2020 - 09.2020

Procurement Specialist/Executive Assistant

Stamford Hospital
05.2019 - 03.2020

Senior Workplace Coordinator

MongoDB Inc
03.2017 - 12.2019

Associate - Interpersonal Communications

Norwalk Community College

Personal Training Certification - Exercise Science

NASM

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Silka Navit