Silpa Sara Mathews
Al Wukair,Qatar
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings as a content writer, learning and development trainer, and an accounts professional who is willing to excel under pressure, seamlessly managing multiple tasks. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior L&D & HR Ops Specialist
Vymo Technologies
Bangalore
01.2022 - 01.2025
- Company Overview: Vymo is a sales engagement platform for global enterprises. Vymo is driven to make the sales life as easy as possible for the sales reps to generate revenue outcomes.
- Conducts and schedules the onboarding and orientation journey for the new hires, and trains them on the product.
- Ensuring a new hire's confirmation process after probation.
- Launched multiple projects effective for each department, alongside revamping the content with the help of stakeholders.
- Manage and run the acquisition of an LMS for the organization.
- Analyzing the reasons for attrition and driving a lower attrition rate within the organization.
- Coordinates and organizes multiple training sessions with external trainers for the organization.
- Work on ways and projects to increase product knowledge and adoption within all the departments of the organization, and not just role-specific.
- Configured HRMS system to comply with company and country-specific guidelines.
Associate L&D Trainer
Newage Software and Solutions
Chennai
02.2021 - 09.2021
- Company Overview: A subsidiary of the Logistics and Freight Forwarding MNC, Freight System Logistics (FSL).
- Conducting and providing finance, logistics, and general training to employees and customers.
- Work with subject matter experts to identify courses relevant to employees' and managers' needs, focusing on and giving priority to better work efficiency.
- Proven record of building efficient, work-related presentations and user manuals.
- Well-to-do work expertise in content creation, content writing, and proofreading.
- Reviewed customer feedback constantly, and revised the training style, mode, and technique.
- Worked closely to contribute to the aim of achieving awards for the L&D certifications, such as the Brandon Hall Award.
- Handled and helped in launching an LMS for the company.
- A subsidiary of the Logistics and Freight Forwarding MNC, Freight System Logistics (FSL).
Accounts Associate
Newage Software and Solutions
Chennai
11.2019 - 01.2021
- Full-fledged accounts knowledge with handling AR/AP.
- Working on bank reconciliation.
- Maintaining proper account books with few to no errors.
- Full knowledge and experience in MIS, and working with TB, balance sheets, and profit and loss.
- Handled accounts based on country-specific criteria: France, Dubai, and the UK.
Business Development Manager
Do Re Mi Fa Centre for Music Arts and Dance
Doha
10.2018 - 11.2019
- Developing and planning the scope of projects and workshops.
- Content writer for the school to post on websites, logos, Facebook pages, and Instagram.
- Recruiting new trainers and employees as teachers for effective performance in the school.
- Conducting icebreaker sessions and facilitating with other trainers to engage the students for workshops.
Store Manager
Vodafone Idea Limited
Chennai
07.2017 - 08.2018
- Identifying and exploring opportunities to ace the target assigned, along with providing utmost customer satisfaction.
- Managing the workforce by motivating them, and working alongside them.
- Increasing the value of customers retained, and attracting new customers.
- Implemented successful business strategies to increase revenue and target new markets.
- Developed strategies to maximize sales and profitability.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
MBA - HR and FINANCE
VIT University
Vellore, India06.2017
BCOM - Computer Application
VIT University
Vellore, India05.2015
Skills
- MS Office
- Analytical skills
- Communication Skills
- Content writing
- Leadership skills
- Decision-Making Skill
- Public speaking
- Stakeholder management
- Learning management systems
Websites
Certification
Instructional Design in Corporate Learning and Development, 03/2021 - 04/2021
Accomplishments
- Merit Award, 07/2012 - 06/2017, Merit Student Award was bagged during the years of college (BCOM and MBA) for exemplary performance.
- Organizer of Management Fest, 01/2017 - 02/2017, One of the 6 organizers, managing and organizing the registration and Finance Desk for the yearly Management Fest - INVICTUS.
Languages
English
First Language
French
Beginner (A1)
A1
Malayalam
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
References
References available upon request.
Timeline
Senior L&D & HR Ops Specialist
Vymo Technologies
01.2022 - 01.2025
Associate L&D Trainer
Newage Software and Solutions
02.2021 - 09.2021
Accounts Associate
Newage Software and Solutions
11.2019 - 01.2021
Business Development Manager
Do Re Mi Fa Centre for Music Arts and Dance
10.2018 - 11.2019
Store Manager
Vodafone Idea Limited
07.2017 - 08.2018
MBA - HR and FINANCE
VIT University
BCOM - Computer Application
VIT University
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