Silva Avakian
Wichita,KS
Summary
Results-driven professional with a strong background in healthcare administration. Expertise in patient service and ECG monitoring, contributing to improved patient outcomes and operational success.
Overview
5
5
years of professional experience
Work History
Shadowing Student
Medtronic
Los Angeles, California
05.2026 - 08.2026
- Observed Medtronic clinical teams during medical device workflow reviews.
- Observing pacemaker defibrillator implant procedures
- Assisted with patient device interrogations during clinical visits
- helped coordinate daily case schedule
Assistant Front Desk Manager
Heartbeat Cardiovascular Medical Group
Glendale, California
05.2025 - 08.2025
- Managed front desk operations and ensured smooth guest check-in processes.
- Assisted in training new staff on customer service protocols and software usage.
- Handled patient inquiries and resolved issues promptly to maintain satisfaction.
- Supported the Front Desk Manager in developing staff schedules for optimal coverage.
Medical Assistant/PRN
Cardiac Rhythm specialists
Reseda, California
11.2021 - 05.2022
- Prepared patients for cardiac rhythm exams and reviewed visit details.
- Recorded vital signs and maintained electronic health records for cardiac rhythm specialists.
- Assisted providers with EKG procedures and rhythm monitoring setup.
- Scheduled patient appointments and processed referral paperwork.
- Collected patient histories and confirmed medications for cardiology care.
Medical Assistant/Front Desk Receptionist
Cardiac Rhythm Specialists
Reseda, California
03.2021 - 10.2021
- Supported healthcare providers during patient examinations and procedures, enhancing patient care process.
- Monitored and recorded patient heart rhythms using EKG equipment, ensuring timely alerts to medical staff for critical interventions.
- Assisted in preparing patients for EKG tests, ensuring comfort and proper electrode placement.
- Applied Holter monitors to patients in a clinical setting.
- Collaborated with diverse coworkers to resolve issues and improve service delivery, fostering a cohesive work environment.
Education
Master of Science - Healthcare Leadership
Friends University
Wichita, KS05-2028
Bachelor of Science - Health Management/ Minor in Business Administratio
Friends University
Wichita, KS05-2026
Skills
- Front desk operations
- Check-in operations
- Scheduling coordination
- Patient service
- Patient interaction
- Healthcare administration
- EKG monitoring
Timeline
Shadowing Student
Medtronic
05.2026 - 08.2026
Assistant Front Desk Manager
Heartbeat Cardiovascular Medical Group
05.2025 - 08.2025
Medical Assistant/PRN
Cardiac Rhythm specialists
11.2021 - 05.2022
Medical Assistant/Front Desk Receptionist
Cardiac Rhythm Specialists
03.2021 - 10.2021
Master of Science - Healthcare Leadership
Friends University
Bachelor of Science - Health Management/ Minor in Business Administratio
Friends University