Silvana C Zala
Miami,FL
Summary
Dynamic financial professional skilled in financial reporting, risk management, and cash flow optimization. Extensive experience in developing compliance frameworks and strategic plans that drive business growth in international environments. Fluent in English, Portuguese, and Spanish, enhancing communication across global teams.
Overview
16
16
years of professional experience
Work History
Financial Controller
SC BUSINESS MANAGEMENT LLC
, U.S.
05.2022 - 03.2026
- Managed financial reporting and analysis to drive informed decision-making for diverse client portfolios.
- Developed annual budgets and forecasts aligned with strategic goals.
- Managed month-end closing process including journal entries and account analysis.
- Prepared monthly financial reports and complied with reporting procedures.
- Oversaw accounts payable and receivable processes, ensuring accuracy and timely financial operations.
- Managed organizational cash flow and cash flow forecasting.
- Implemented internal controls to safeguard company assets effectively.
- Analyzed financial statements to provide strategic recommendations in support of business decisions.
- Collaborated with department heads to support financial decision-making.
- Produced financial reports and audit documentation, streamlining internal and external auditing processes.
- Led audits and compliance reviews to maintain regulatory standards.
- Assisted in the preparation of tax filings in accordance with local laws.
Seasonal Account Assistant
GRACE TAX AND INSURANCE
, U.S.
02.2023 - 04.2023
- Managed daily account reconciliations for client transactions and insurance claims.
- Addressed client inquiries on tax filings and insurance policies, ensuring accurate information delivery.
- Maintained accurate financial records using accounting software systems.
- Supported the preparation of financial reports for management review.
- Collaborated with colleagues to enhance office procedures, contributing to improved workflow.
- Conducted audits on client accounts to ensure compliance with regulations.
- Sorted and prepared documentation for tax submissions and insurance applications, ensuring timely processing.
- Analyzed financial statements to identify discrepancies and recommend corrections.
Business Development
INGESUM SPA
Antofagasta, CHILE
11.2020 - 06.2021
- Developed and implemented a comprehensive business development plan to increase market share.
- Identified opportunities for product innovation and new business development initiatives, enhancing competitive positioning.
- Supported business development and sale of professional services for system security and improvement, contributing to increased client engagement.
- Conducted market research to uncover potential business development opportunities.
- Tracked industry trends and monitored competitor activities to inform business development strategies, ensuring alignment with market demands.
- Analyzed market trends to identify opportunities for new business development.
- Developed presentations on international business development initiatives.
SAP Customer Support Consultant
SONDA S.A.
Santiago, CHILE
03.2018 - 12.2018
- Resolved escalated customer complaints with effective communication strategies.
- Resolved product inquiries and service issues, ensuring timely customer support.
- Partnered with team members to streamline customer support processes, enhancing service delivery.
- Assisted customers with product setup, installation, configuration and usage.
- Facilitated product demonstrations and training sessions for clients.
- Utilized CRM software to track customer interactions and resolutions.
- Documented customer feedback for continuous service improvement initiatives.
- Created detailed reports on customer interactions for management review.
- Proposed innovative ideas to elevate overall service quality and customer satisfaction.
Financial Manager
STL Transportation and Logistics
RS, Brazil
02.2017 - 12.2017
- Directed financial reporting and analysis for logistics operations, ensuring timely and accurate insights.
- Oversaw budgeting processes to align with corporate strategy.
- Compiled comprehensive reports for executive financial reviews, enhancing strategic decision-making.
- Developed policies to enhance financial compliance and risk management.
- Evaluated potential risk associated with investments and business operations.
- Advised senior management on complex financial matters including taxation issues.
- Prepared year-end financial statements and developed audit book for CPA firm, streamlining year-end audit process.
Administrative Office Manager
SHELTERIT TECHNOLOGY
, Brazil
03.2016 - 10.2016
- Supervised daily operations of administrative department, ensuring efficient workflow and effective team collaboration.
- Managed hiring, training, and evaluation of employees, implementing corrective actions to enhance team performance.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Coordinated government projects, ensuring compliance with regulatory requirements and successful project delivery.
Chief Financial Officer
MILPAN ENGENHARIA
Guaiba, Brazil
02.2014 - 02.2015
- Directed the preparation of timely and accurate financial statements in accordance with Generally Accepted Accounting Principles.
- Managed financial reporting to deliver actionable insights for executive decision-making.
- Analyzed cash flow and capital structure to support sustainable growth initiatives.
- Ooversaw cash flow management activities, streamlining accounts receivable and payable processing, payroll administration, and banking functions.
- Collaborated with senior management on risk management and compliance efforts.
- Managed relationships with external auditors, bankers and investors to ensure compliance with all regulations.
- Conducted financial reviews of operations to identify improvement opportunities for cost savings and process enhancements.
- Established policies related to internal controls over accounting systems as well as financial processes within the organization.
- Analyzed business operations, trends, costs, revenues, financial commitments and obligations to project future revenues and expenses.
- Formulated and delivered financial and budget reports for investors, partners and stakeholders.
- Directed accounting functions to maintain accurate financial records and audits.
Executive Recruiter
UDLA
Concepcion, CHILE
03.2010 - 12.2013
- Managed full-cycle recruitment processes from sourcing to offer negotiation.
- Collaborated with hiring managers to define job requirements and ideal candidate profiles.
- Conducted in-depth interviews to evaluate candidate qualifications and cultural fit, enhancing selection accuracy.
- Reviewed resumes against job descriptions to pinpoint top candidates for further consideration, streamlining selection process.
- Negotiated offers with selected candidates to ensure competitive compensation packages.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Facilitated onboarding processes for new hires, ensuring smooth transitions into roles.
- Analyzed market trends to refine recruitment strategies, directly influencing talent acquisition effectiveness.
- Provided feedback to unsuccessful applicants in a professional manner.
- Participated in career fairs or other recruitment events at local colleges or universities.
Education
Master's - international business
Universidad De Las Americas
Chile12-2009
Bachelor of Foreign Trade and Business Administration -
Universidad de Las Americas
Chile12-2007
Certificate in Business and Management -
Laureate Education, INC.
Chile12-2007
Skills
- Financial reporting
- Budget management
- General ledger management
- Tax compliance
- Internal controls
- Risk management
- Compliance auditing
- Cash flow management
- Financial strategy
- Strategic planning
- Analytical skills
- Decision making
- Problem solving
- Attention to detail
- Effective communication
Phone
+1, 7868607521
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
Affiliations
- Volunteer, Hippotherapy - Fundacion las Rosas, Concepcion, Chile - 2007
Accomplishments
- Bachelor's degree, 2007 - Graduated with Distinction
Timeline
Seasonal Account Assistant
GRACE TAX AND INSURANCE
02.2023 - 04.2023
Financial Controller
SC BUSINESS MANAGEMENT LLC
05.2022 - 03.2026
Business Development
INGESUM SPA
11.2020 - 06.2021
SAP Customer Support Consultant
SONDA S.A.
03.2018 - 12.2018
Financial Manager
STL Transportation and Logistics
02.2017 - 12.2017
Administrative Office Manager
SHELTERIT TECHNOLOGY
03.2016 - 10.2016
Chief Financial Officer
MILPAN ENGENHARIA
02.2014 - 02.2015
Executive Recruiter
UDLA
03.2010 - 12.2013
Master's - international business
Universidad De Las Americas
Bachelor of Foreign Trade and Business Administration -
Universidad de Las Americas
Certificate in Business and Management -
Laureate Education, INC.