Silvana Franco-Chamorro
Las Vegas,NV
Summary
Highly organized and efficient administrative professional with over 10 years of experience. Proven track record of increasing productivity. Skilled in providing high-level administrative support to upper management and contribute to the company's overall performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant to Director of Residential Property Management Department
Coldwell Banker Premier Realty
08.2023 - 05.2024
- Responsible for property management portfolio growth
- Communicate with clients, tenants, and vendors
- Prepare contracts
- Set up client accounts and portal access
- Run financial reports
- Authorize the release of clients' distributions
- Request funds from clients to replenish reserves
- Record payments, assess charges and credits to owner and tenant ledgers
- Screen rental applications.
Realtor/Property Manager/ Residential Maintenance Coordinator
Keller Williams Realty
12.2022 - 08.2023
- Communicated with potential/current clients, tenants and vendors
- Prepared comparable marketing analysis
- Built property management portfolio
- Conducted new account evaluations
- Screened rental applications
- Received and allocated service requests to appropriate contractors
- Tracked and monitored the timely completion of assigned work orders
- Maintained up-to-date Certificates of Liability
- Processed invoices and ensure timely payment to contractors.
Realtor/Sales Associate
Signature Real Estate Group
07.2022 - 12.2022
- Contacted potential buyers and sellers
- Prepared marketing analysis and contracts
- Monitored and updated listings of available properties
- Promoted sales of property through open houses, advertisements and participation in Multiple Listing Services
- Leased properties on behalf of clients.
Assistant to Vice President of Residentail Property Management and Real Estate Sales/ Permitted Property Manager
Terra West Management Services
02.2017 - 07.2022
- Responsible for overseeing the daily operations of real estate assets
- Contributed to portfolio growth and maintained high occupancy levels
- Managed receivable and payable accounts in Quickbooks
- Prepared detailed weekly and monthly reports for tenants and clients
- Addressed tenant concerns and implemented effective solutions
- Conducted thorough financial statement reviews with clients
- Solicited and obtained competitive bids from contractors
- Performed comprehensive screening of rental applications
- Prepared accurate leases and property management agreements
- Assisted clients throughout the rentals and sales process.
Real Estate Assistant
R.L. Phillips/Nevada Real Estate
12.2012 - 02.2017
- Managed accounts receivable and account payable in Quickbooks
- Prepared monthly statements for commercial clients
- Processed owner's distributions
- Reconciled bank accounts
- Processed ACH payments
- Assisted with contracts, security deposits and listings
- Monitored maintenance requests
- Prepared Tax documentation for vendors and owners
- Maintained updated Certificate of Liability, Renter's Insurance and Real Estate license records.
Education
Associate's degree - Human Resources and Labor Relations
Universidad de Buenos
Buenos Aires, Buenos Aires07.2001
Skills
- Attention to detail
- Time management and conflict resolution
- Fluent in both English and Spanish, enabling effective communication with a wide range of clients and colleagues
- Fast Learner
- Team Collaboration
- Administrative duties
- File and Record Keeping
- Knowledge of Property Management Accounting
- Bank Reconciliation
- QuickBooks
- Accounting Support
- Accounts Payable/Receivable
- Data entry
- Data Confidentiality
- Document Preparation
- Report Generation
- Mail Sorting and Distribution
- ACH
- Market Analysis
- Negotiation
- Computer Skills: Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint) DocuSign, Appfolio
- Tenant Law and Fair Housing Protection
Certification
- Real Estate License, 07/01/13
- Property Management Permit, 01/01/18
Assessments
Work style, Reliability - Proficient
Timeline
Assistant to Director of Residential Property Management Department
Coldwell Banker Premier Realty
08.2023 - 05.2024
Realtor/Property Manager/ Residential Maintenance Coordinator
Keller Williams Realty
12.2022 - 08.2023
Realtor/Sales Associate
Signature Real Estate Group
07.2022 - 12.2022
Assistant to Vice President of Residentail Property Management and Real Estate Sales/ Permitted Property Manager
Terra West Management Services
02.2017 - 07.2022
Real Estate Assistant
R.L. Phillips/Nevada Real Estate
12.2012 - 02.2017
Associate's degree - Human Resources and Labor Relations
Universidad de Buenos