Silvana Jacome
Clermont
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Volunteer
Orlando Health Horizon West Hospital
Winter Garden, FL
01.2026 - Current
- Assisted healthcare professionals in delivering patient care and support services.
- Coordinated volunteer schedules to ensure optimal coverage and resource allocation.
- Maintained clean and organized common areas to enhance patient experiences.
- Used strong interpersonal communication skills to convey information to others.
Babysitter
Maiya Aguiar
Clermont, FL
04.2025 - Current
- Supervised children during activities, ensuring safety and engagement.
- Developed and implemented creative play ideas to foster learning and development.
- Played games, worked on puzzles, and read books to young children.
- Communicated effectively with parents regarding children's progress and concerns.
- Managed daily routines, including meals, naps, and bedtime schedules.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
Adult Care Provider
Melanie Altaire
Cooper City, FL
06.2018 - 07.2021
- Provided compassionate care to adults, ensuring comfort and safety at all times.
- Administered medications accurately, following prescribed schedules and protocols.
- Managed challenging behaviors calmly using de-escalation techniques that prioritize patient safety while fostering trust-building relationships.
- Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
- Communicated effectively with family members regarding patient progress, concerns, or changes in care plan requirements.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Lead Teacher
Harvard Academy
Sunrise, Florida
11.2018 - 03.2019
- Led classroom activities for toddlers
- Helped children during lunchtime, including cleaning up
- Trained new daycare assistants on health and safety standards
- Maintained play equipment and provided classroom safety standards
- Managed children’s nap time routines and playground activities
- Created and managed lesson plans and weekly reports for parents
Lead Teacher
The Learning Center for Kids
Fort Lauderdale, Florida
11.2017 - 11.2018
- Led classroom activities for toddlers
- Helped children during lunchtime, including cleaning up
- Trained new daycare assistants on health and safety standards
- Maintained play equipment and provided classroom safety standards
- Managed children’s nap time routines and playground activities
- Created and managed lesson plans and weekly reports for parents
Insurance Broker
Seguros Cotopaxi, Inc.
Quito, Ecuador
04.2008 - 07.2016
- Controlled sale volumes of insurance products and reported directly to the owner.
- Proficiency in generating new customers by sourcing business from various channels such as referred leads, cold calls & data collection.
- Responsible for cash, checks, deposit management, and account statements.
- Expertise in financial analysis, identifying customers’ long-term / short-term needs, and providing custom-made solutions to their financial needs to their satisfaction.
- Good leadership quality and business planning skills.
- Well experienced in handling corporate presentations in a highly professional manner.
- Strengthen the relationship between individual & corporate deals.
- Prioritized and managed multiple relationships and responsibilities.
- Resolved client issues and acted as a liaison with the client and the company.
- Drafted New Business Sales Proposals.
- Closed the sale on New Business prospects.
- Greeted and directed appointments, vendors, and office visitors.
- Composed, prepared, edited, and distributed correspondence and other department documents.
- Maintained conference rooms’ calendars.
- Data entry of MIFS (Multi-Purpose Information Forms)
- Ordered and distributed office supplies.
- Provided all travel coordination (international/domestic) support for business meetings/trips.
- Maintained accurate personnel records for new and existing employees.
- Utilized excellent communication and customer service skills with visitors.
Insurance Broker
Seguros Colonial, Inc.
Quito, Ecuador
09.2007 - 04.2008
- Met and greeted clients.
- Booked meetings.
- Arranged couriers.
- Kept the reception area tidy.
- Answered and forwarded phone calls.
- Screened phone calls.
- Sorted and distributed posts.
- Kept digital files.
Office Administrative Assistant/Receptionist
Macroseguros, Inc.
Quito, Ecuador
03.2006 - 09.2007
- Met and greeted clients.
- Booked meetings.
- Arranged couriers.
- Kept the reception area tidy.
- Answered and forwarded phone calls.
- Screened phone calls.
- Sorted and distributed posts.
- Filed and Alphabetized clients’ folders.
- Kept digital files.
Education
Bachelor of Science - Nursing
Lake-Sumter State College
Clermont, Fl01-2028
Bachelor of Applied Science - Business Management
Broward College
Davie, FL12-2021
Business Management
Universidad Technological Israel
Quito, Ecuador09-2014
Licenciatura - Educacion Basica
Pontificia Universidad Catolica
Quito, Ecuador09-2008
Skills
- Compassionate caregiving
- Personal care assistance
- Multitasking and organization
- Dependable and responsible
- Bathing assistance
- Vital signs monitoring
- Toileting support
- Feeding assistance
- Diabetes management
- Hygiene maintenance
- Elderly care
- Time management
- Patient care
- Compassion and empathy
- Team collaboration
- HIPAA compliance
- Active listening
- First aid and safety
- PPE usage
Certification
- Certified BLS, American Red Cross
- Certified CPR, American Red Cross
- Phlebotomy Training, Lake-Sumter State College
- Medical Terminology Training, Lake-Sumter State College
- BSC2085C I &II credits, Lake-Sumter State College
- MCB2010C credits, Lake-Sumter State College
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Volunteer
Orlando Health Horizon West Hospital
01.2026 - Current
Babysitter
Maiya Aguiar
04.2025 - Current
Lead Teacher
Harvard Academy
11.2018 - 03.2019
Adult Care Provider
Melanie Altaire
06.2018 - 07.2021
Lead Teacher
The Learning Center for Kids
11.2017 - 11.2018
Insurance Broker
Seguros Cotopaxi, Inc.
04.2008 - 07.2016
Insurance Broker
Seguros Colonial, Inc.
09.2007 - 04.2008
Office Administrative Assistant/Receptionist
Macroseguros, Inc.
03.2006 - 09.2007
Bachelor of Applied Science - Business Management
Broward College
Business Management
Universidad Technological Israel
Licenciatura - Educacion Basica
Pontificia Universidad Catolica
Bachelor of Science - Nursing
Lake-Sumter State College