Silvana Mogollon
Dover
Summary
Detail-oriented Medical Laboratory Technologist with knowledge in performing chemistry, immunology, hematology, microbiology and blood bank test. Highly organized, diligent and excellent clinical laboratory and phlebotomy skills with the ability to solve laboratory analyzer problems. Focused on the timely, quality completion of all laboratory procedures. Ready to bring 3 years of related experience to challenging new role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clinical Applications Specialist
Diagnostica Peruana SAC
12.2019 - 12.2022
- Trained in the use, handling and principles of Beckman Coulter brand hematology analyzers and Stago brand coagulation analyzers.
- Provided technical service support in the different models of hematology and coagulation analyzers.
- Provided appropriate training for the customer on newly installed instruments.
- Assist customer with verification test of the analyzers according to the CLSI EP15-A3.
- Developed application quick guides, video tutorials and user guides.
- Performed troubleshooting on issues related to reagent, middleware or instrument performance designed to improve customer self-sufficiency
- Provided exceptional customer service by establishing trust-based relationships with clients, allowing for open communication channels during support calls.
- Supported early-stage and post-sales activities with product demonstrations, installation and customer training.
Clinical Applications Specialist
Representaciones Medicas Del Peru SRL
04.2018 - 08.2019
- Providing the scientific consulting service as well as technical support on SIEMENS brand automated inmmunoassay and chemistry analyzer to customers
- Conducted product training and application support in on-site hospital settings or via web session for healthcare professionals.
- Supported early-stage and post-sales activities with product demonstrations, installation and customer training.
- Working with sales partners to effectively solutions to the customers’ technical, financial and business needs.
- Worked with customers in the field to address all technical and supportive needs.
Medical Laboratory Scientist Internship
National Institute Of Neoplastic Disease
01.2017 - 12.2017
- Collect specimens and perform laboratory procedures used in the diagnosis, treatment and prevention of disease.
- Performed testing in the five primary areas of clinical laboratory: hematology, chemistry, microbiology, blood banking, and immunology under supervision.
- Performed quality control test to ensure accuracy of results and identified quality control issues impacting laboratory results.
- Trained extensively in reporting test results and identify abnormal test result under supervision of a licensed Medical Technologist.
- Assisted in troubleshooting technical issues with laboratory equipment, minimizing downtime and disruptions to productivity levels.
- Operated wide range of laboratory equipment and instruments to complete analysis. Major instruments operated are: Sysmex XN1000, Vitros 4600, Radiometer ABL 800, Cobas 6000, BD Phoenix, BD Bactec.
Education
Bachelor of Science - Medical Laboratory Technology
Cayetano Heredia Peruvian University
Lima, Peru12.2017
No Degree - English As A Second Language
County College of Morris
Randolph Township, NJ11.2023
Skills
- Clinical process knowledge
- Excellent analysis of quality control results run daily within the routine lab
- Encourage and perform very well in teamwork
- Ability to adapt to new work flow and environment
- Decision making ability
- Working experience with several laboratory analyzers (eg Beckman Coulter, Stago, Sysmex, Siemens, Radiometer)
- Lab Testing and Reporting
- Good Laboratory Practices (GLP)
Certification
Eligible to take the ASCP exam by the middle of this year.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Clinical Applications Specialist
Diagnostica Peruana SAC
12.2019 - 12.2022
Clinical Applications Specialist
Representaciones Medicas Del Peru SRL
04.2018 - 08.2019
Medical Laboratory Scientist Internship
National Institute Of Neoplastic Disease
01.2017 - 12.2017
Bachelor of Science - Medical Laboratory Technology
Cayetano Heredia Peruvian University
No Degree - English As A Second Language
County College of Morris
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