Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Silvana Navarrete

Aurora,Illinois

Summary

Recent graduate with foundational knowledge in Healthcare Administration and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista Trainer/ Barista

Starbucks
08.2021 - Current
  • Customized training strategies based on individual knowledge, experience, and strengths.
  • Taught proper procedures and strategies for success to new employees.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Participated in regular meetings with store managers to discuss employee performance metrics.

Intern

Bridgeview Clinical Services LTD.
12.2023 - 04.2024
  • Performed data entry tasks related to billing and collections procedures.
  • Assisted in the development of a grant proposals related to expanding the practice for Medicaid patients.
  • Helped develop and revise policies and procedures for a state visit.
  • Identified any discrepancies within the filing system and resolved them accordingly.
  • Helped with researching different tools that can be used in the process of diagnosing children and adolescents with anxiety.
  • Reviewed documents related to facility operations, such as licenses, certifications, and permits.

Spanish Peer Tutor

Aurora University
01.2023 - 05.2023
  • Developed study materials such as worksheets, activities, and practice tests for student.
  • Maintained accurate records of tutoring sessions including notes on student progress and areas of difficulty.
  • Collaborated with faculty members to develop effective learning strategies the student.
  • Assisted students in developing their academic skills and strategies for success.

Team Member

Chipotle Grill
04.2021 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Bachelor of Science - Healthcare Administration

Aurora University
05-2024

Skills

  • Time Management and Organization
  • Email and Telephone Etiquette
  • Creative and Resourceful
  • Problem Resolution
  • Leadership experience
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Computer Skills
  • Calm Under Pressure
  • Friendly, Positive Attitude
  • Flexible and Adaptable

Certification

  • Certified EHR Specialists

Languages

Spanish
Native or Bilingual

Timeline

Intern

Bridgeview Clinical Services LTD.
12.2023 - 04.2024

Spanish Peer Tutor

Aurora University
01.2023 - 05.2023

Barista Trainer/ Barista

Starbucks
08.2021 - Current

Team Member

Chipotle Grill
04.2021 - 08.2021

Bachelor of Science - Healthcare Administration

Aurora University
Silvana Navarrete