Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Silvana Navarrete

Aurora,Illinois

Summary

A recent graduate with a Bachelors of Science, in Healthcare Administration with a minor in Spanish. Who is a hardworking and passionate job seeker, eager to secure an entry-level healthcare administrative position, and is ready to help a team achieve organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista Trainer/ Barista

Starbucks
948 Kirk Rd, Aurora, IL 60502
08.2021 - Current
  • Customized training strategies based on individual knowledge, experience, and strengths.
  • Taught proper procedures and strategies for success to new employees.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Participated in regular meetings with store managers to discuss employee performance metrics.

Intern

Bridgeview Clinical Services LTD.
Naperville, Illinois
12.2023 - 04.2024
  • Performed data entry tasks related to billing and collections procedures.
  • Assisted in the development of a grant proposals related to expanding the practice for Medicaid patients.
  • Helped develop and revise policies and procedures for a state visit.
  • Identified any discrepancies within the filing system and resolved them accordingly.
  • Helped with researching different tools that can be used in the process of diagnosing children and adolescents with anxiety.
  • Reviewed documents related to facility operations, such as licenses, certifications, and permits.

Team Member

Chipotle Grill
2902 Kirk Rd Suite 100, Aurora, IL 60502
04.2021 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Bachelor of Science - Healthcare Administration

Aurora University
347 S Gladstone Ave, Aurora, IL 60506
05-2024

High School Diploma -

East Aurora High School
Aurora, IL
05-2020

Skills

  • Leadership Experience
  • Staff Coaching
  • Fluent in Spanish
  • Time Management and Organization
  • Software Applications
  • MS Office
  • Punctual and Reliable
  • Email and Telephone Etiquette
  • Solid Foundation in EHR
  • Basic Mathematics
  • Fast Learner
  • Presentations
  • Interpersonal and Social Skills
  • Initiative
  • Outstanding Communication Skills
  • Creative and Resourceful

Certification

  • Certified EHR Specialists

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Intern

Bridgeview Clinical Services LTD.
12.2023 - 04.2024

Barista Trainer/ Barista

Starbucks
08.2021 - Current

Team Member

Chipotle Grill
04.2021 - 08.2021

Bachelor of Science - Healthcare Administration

Aurora University

High School Diploma -

East Aurora High School
Silvana Navarrete