Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Silvana Qafa

Columbia,SC

Summary

Dynamic and detail-oriented Tech Supply NCOIC with the US Army, recognized for streamlining logistics processes and achieving zero Non Mission Capable Supply time. Proven expertise in documentation and reporting, alongside exceptional customer service skills, resulting in significant cost savings and efficient resource management.

Overview

6
6
years of professional experience

Work History

Tech Supply NCOIC

US Army
03.2023 - 12.2024

- Overseeing and performing automated logistical functions at Battalion level.

- Responsible for the ordering, issuing, and turn in of items worth more than $10,000,000 dollars in value per Fiscal Year.

- Manage stock and inventory for more than four Companies.

- Systematically conducting Overage Reparable Reports, maintenance reports, and stock reports.

- Supervise daily the inbound deliveries, storage, and issue of supplies.

- Maintain accurate supply reports according to Army Regulation 750-1, Army Material Maintenance Policy.

- Responsible for the Army's Care of Supplies in Storage (COSIS) program, maintaining records and reporting deficiencies.

- Collaborating and building rapport with internal and external vendors for better efficiency and time management.

- Complying with the Aviation Resource Management System (ARMS) inspection regarding Tech Supply readiness, safety, and resource management program.

Automated Logistical Specialist (92A)

US Army
11.2022 - 03.2023

-Identified, managed, and oversaw over 600 personnel demand maintenance orders; providing support to Guantanamo Bay Public Works office.

-Instructed S4 shop on the Overaged Repairable Item List (ORIL); leading to the battalion saving thousands of dollars on recoverable parts.

-Assisted the 525th MP BN with integrating three units in support of Joint Task Force contingency operations resulting in a smooth reception of the new unit.

-Planned, organized, requested, and received linen from the Guantanamo Bay Logistical Distribution Center for over 600 Military personnel.

-Managed housing for all 525th MP BN, submitting work orders and overseeing the Units standards of living.

-Organized and developed plans at distributing housing at an incoming National Guard Unit.


Tech Supply NCOIC

US Army
12.2020 - 11.2022

-Created a streamlined process for offline requisitioning during JRTC 22-03 due to a lack of connectivity; resulted in zero Non Mission Capable Supply time.

-Engaged in developing sessions of the Standard Operation standards regarding on GCSS-Army system.

-Trained Service Members and maintain productivity during the transition from Aircraft Notebook (ACN) system to GCCS-Army system.

-Served as the Tech Supply NCOIC for TF Six Shooter during JRTC 22-03; distributed 134 repair parts in support of 20 UH-60s, four CH-47s and 16 AH-64s.

-Returned approximately $4 million to the BDE's flying hour program budget by turning in over 300 unserviceable parts to the Supply Support Activity (SSA).


92A Automated Logistical Specialist NCO

US Army
08.2020 - 12.2020

-Participated at 100 percent inventory control processes, ensuring accurate tracking of stock items.

- Supervised the retrograde of $10,000,000 worth of property and excess parts during operation Clean Sweep; highly supporting the Battalion mission.

-Accurately processed supply transactions valued in excess of $15,000,000; resulting in zero losses for the Brigade.

-Managing Turn in session by processing recoverable parts and property book items for the Brigade.

-Manage Receiving session by processing hundreds of parts daily.


Automated Logistical Specialist (92A)

US Army
10.2018 - 07.2020

-Conducting physical inventories and updating accurate numbers on the system.

-Conducting daily Warehouse pick-ups.

-Track the issue of repair parts and ensure that all parts are properly secured.

-Ensure excess repair parts are turned in according to Standard Operating Procedures.

-Maintain Equipment Status Report at daily basis.

-Generate Work Orders and order parts attached to them.

-Open and close scheduled services.

-Open and close dispatches.

-Maintain filing according to Army Records information System (ARIMS).


Education

Bachelor of Science - Psychology

Salem State University
Salem, MA
05-2015

Master of Science - Social Work

Syracuse University
Syracuse, NY
05-2026

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Documentation and reporting
  • Work Planning and Prioritization
  • Information tracking
  • Issue analysis
  • Enterprise Resource Planning (ERP) Software

Languages

Albanian
Native or Bilingual
Greek
Native or Bilingual

Timeline

Tech Supply NCOIC

US Army
03.2023 - 12.2024

Automated Logistical Specialist (92A)

US Army
11.2022 - 03.2023

Tech Supply NCOIC

US Army
12.2020 - 11.2022

92A Automated Logistical Specialist NCO

US Army
08.2020 - 12.2020

Automated Logistical Specialist (92A)

US Army
10.2018 - 07.2020

Bachelor of Science - Psychology

Salem State University

Master of Science - Social Work

Syracuse University