Silver Nelson
Daytona Beach
Summary
Dynamic Plasma Center Technician at Biolife Plasma Services, recognized for enhancing donor satisfaction through exceptional customer service and meticulous attention to detail. Proficient in medical screening and data entry, I effectively managed high workloads while fostering a collaborative team environment, contributing to continuous improvement initiatives and ensuring compliance with FDA guidelines.
Overview
1
1
year of professional experience
Work History
Plasma Center Technician
Biolife Plasma Services
09.2024 - Current
- Conducted initial donor screenings to ensure eligibility and safety compliance.
- Operated plasma collection equipment while adhering to established protocols.
- Documented donor information accurately in electronic health records system.
- Collaborated with team members to optimize workflow efficiency during peak hours.
- Ensured accurate documentation for each donation, maintaining strict adherence to FDA guidelines and company protocols.
- Promoted a positive atmosphere among donors and staff, fostering strong relationships that encouraged repeat donations.
- Contributed to continuous improvement efforts through participation in staff meetings, trainings, and workshops.
- Safeguarded donor information by adhering to strict confidentiality policies throughout all aspects of the donation process.
- Supported fellow technicians during busy periods or absences, demonstrating adaptability in various roles throughout the center.
- Increased donor satisfaction by providing exceptional customer service during the entire donation process.
Education
High School Diploma -
Clearfield High School
01-2016
Pharmacy Technician -
.
01-2018
Skills
- Adaptable to new environments and changing priorities
- Efficient at medical screening and patient care
- Healthcare customer service and confidentiality
- Attention to detail, ensuring great accuracy in all tasks
- Strategic thinker with the ability to anticipate problems and learn quickly to juggle and resolve them
- Proficient time management abilities
- Accomplished continuous improvement
- Ability to manage fast-paced, high workloads
- Medical terminology experience
- Excellent data entry skills
Timeline
Plasma Center Technician
Biolife Plasma Services
09.2024 - Current
High School Diploma -
Clearfield High School
Pharmacy Technician -
.
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