Open To Work
Silvestre Jara
Pico Rivera,CA
Work Preference
Summary
Achieved significant improvements in team performance and service quality by directing high-volume restaurant operations over six years, progressing from crew member to management. Contributed to the successful opening of several new locations.
Overview
7
7
years of professional experience
Work History
Assistant Restaurant Leader (Salaried)
Raising Canes Chicken Fingers
06.2022 - 12.2025
- Oversaw daily operations of high-volume restaurant, ensuring efficiency, safety, and adherence to quality standards.
- Oversaw and mentored teams of over 20 employees each shift.
- Assisted in creating schedules to optimize labor allocation. Supported management of labor costs to maintain budget compliance. Helped maintain appropriate staffing levels to meet operational needs.
- Facilitated training and development programs for new hires, fostering skill enhancement and career growth.
- Addressed customer concerns with professionalism, ensuring adherence to brand standards.
- Oversaw inventory control processes to ensure precise stock levels and optimize cash handling efficiency.
Shift Manager
Whittier
05.2021 - 06.2022
- Supervised shifts in a dynamic environment to optimize operational efficiency.
- Facilitated hiring processes, onboarding procedures, and continuous employee training initiatives.
- Implemented and enforced company policies and safety procedures to ensure compliance and risk mitigation.
- Acknowledged for dependable leadership and exceptional performance.
- Assisted in opening new location as shift lead. Collaborated with restaurant leader and operations manager to achieve objectives.
Crewmember
Pico Rivera
06.2019 - 05.2021
- Provided prompt and courteous customer service to enhance client satisfaction.
- Ensured adherence to cleanliness, food quality, and safety standards.
- Managed high-pressure tasks efficiently during peak operational hours.
- Oversaw training programs for newly hired team members in their respective roles.
- Directed kitchen operations and ensured seamless collaboration with management team.
Education
High School Diploma - undefined
Camino Nuevo High School
Los Angeles, CA06.2018
Skills
Team Leadership & Supervision
Operations Management
Staff Training & Development
Scheduling & Labor Management
Customer Service Excellence
Problem Solving
Time Management
Inventory & Cash Handling
Fast-Paced Work Environments
Communication & Conflict Resolution
Timeline
Assistant Restaurant Leader (Salaried)
Raising Canes Chicken Fingers
06.2022 - 12.2025
Shift Manager
Whittier
05.2021 - 06.2022
Crewmember
Pico Rivera
06.2019 - 05.2021
High School Diploma - undefined
Camino Nuevo High School