SILVI CEKA
71 Shaw Street Apt. D, Braintree,MA
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Experienced Automotive Technician 5+ years of expertise in diagnostics and repair of automobiles and light-duty trucks.
Overview
5
5
years of professional experience
Work History
Automotive Technician
LULI SERVICE SH.P.K.
TIRANE, ALBANIA
02.2013 - 04.2018
- Performed safety and emissions inspections.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Explained estimates and determined repair timelines to manage customer expectations.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Changed, rotated, and balanced tires on different types of vehicles.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Education
Bachelor of Science - Architectural Environmental And Landscaping Design
UPT
KAMEZ, ALBANIA06.2018
High School Diploma -
ABDULLAH KETA
TIRANE, ALBANIA06.2010
Skills
- Estimate Preparation
- Quality Assurance
- Replacing parts
- Inspection skills
- System and Component Calibration
- Oil Changes
- Installing equipment
- Visual Inspection
- Exhaust Systems
- Customer Service
- Wheel Alignments
- Tire balancing
- Emissions Control
- Inventory organizing
- Detailing Services
- Changing tires
- Battery Services
- Relationship Building
- Willing to Learn
Languages
Italian
Limited Working
Albanian
Full Professional
Timeline
Automotive Technician
LULI SERVICE SH.P.K.
02.2013 - 04.2018
Bachelor of Science - Architectural Environmental And Landscaping Design
UPT
High School Diploma -
ABDULLAH KETA
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