BBA - Business Administration
Universidad Politecnica Salesians
Quito Ecuador09-2008
Silvia Avendano
Hollywood,FL
Summary
Highly adaptable to daily changes, ready to fill any position, and seeking an opportunity.
Education
High School Diploma -
Hipatia Cardenas De Bustamante
Quito Ecuador08-1998
Work History
Luxury Boat Maintenance
Marlin Yacht Management
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Insurance Assistant
Icare Insurance Group
- Provided administrative support to insurance agents, ensuring timely processing of client inquiries and documents.
- Coordinated communication between clients and underwriters to facilitate policy issuance and renewals.
- Assisted in maintaining accurate records within the insurance management system for compliance purposes.
- Conducted research on insurance products to enhance knowledge and provide informed assistance to clients.
- Engaged in continuous learning of industry regulations to ensure adherence to compliance standards across operations.
- Handled sensitive client information with discretion while maintaining strict confidentiality standards according to company guidelines.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding policies and coverage.
Administrative Manager
Xstore Soluciones Tecnologicas Sotecno SAD
- Oversaw daily administrative operations, ensuring smooth workflow and efficient task management.
- Developed and implemented office policies to enhance organizational efficiency and productivity.
- Coordinated communication between departments, fostering collaboration and information sharing.
- Managed scheduling and logistics for meetings, optimizing time management across teams.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Coordinated customer, vendor and stakeholder relations for smooth communication flows.
- Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
- Negotiated with vendors to reduce office supply costs, thereby saving on operational expenses.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Skills
Friendly, positive attitude
Teamwork and collaboration
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Problem resolution
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Luxury Boat Maintenance
Marlin Yacht Management
Insurance Assistant
Icare Insurance Group
Administrative Manager
Xstore Soluciones Tecnologicas Sotecno SAD
BBA - Business Administration
Universidad Politecnica Salesians
High School Diploma -
Hipatia Cardenas De Bustamante