Silvia Beschieri
Clermont,FL
Summary
Dynamic and compassionate Medical Assistant and Healthcare Support Professional with hands-on experience in clinical support, patient care, and medical administration across hospital and outpatient settings. Skilled in medical records management, patient triage, phlebotomy, injections, EKGs, and vital signs monitoring, with active CPR/BLS and Medical Assistant certifications. Experienced in providing back and spine consultations, supporting therapeutic and diagnostic procedures, and delivering high-quality patient service in fast-paced healthcare environments. Recognized for strong communication skills, cultural adaptability, and a patient-centered approach that enhances care quality, operational efficiency, and team collaboration.
Overview
12
12
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Volunteering Medical
Orlando Health Systems
Orlando, Florida
04.2019 - Current
- Coordinated patient transportation across departments to ensure timely movement for procedures, admissions, and discharges, maintaining clinical workflow.
- Facilitated medical supply and delivery distribution to patient rooms, assisting nursing staff with unit-based operational support.
- Provided cross-functional administrative and operational support to clinical teams, improving patient experience and department responsiveness in a fast-paced healthcare environment.
- Managed high-volume inbound phone calls, performed initial call triage, and directed inquiries to appropriate clinical or administrative personnel to support effective communication.
- Organized, filed, and retrieved patient documentation to support medical records management in compliance with HIPAA and healthcare privacy regulations.
Consultant and Instructor
Ceragem Health
01.2014 - 03.2016
- Delivered patient consultations for individuals with back and spine conditions, conducting assessments and documenting findings to support individualized treatment plans.
- Facilitated therapeutic stretching protocols and rehabilitation exercises, ensuring technique accuracy, safety compliance, and adherence to clinical guidelines.
- Managed diagnostic and therapy equipment, including stretching and spine-assessment machines, to improve treatment accuracy and optimize patient outcomes.
- Coordinated with clinical staff to track patient progress, document care updates, and maintain continuity of care.
- Educated patients on injury prevention, posture correction, and home-care strategies to improve recovery outcomes and reduce repeat visits.
Education
Diploma of Education
Quality Allied Health Institute
Orlando, FloridaSkills
- Phlebotomy
- EKG Administration
- Vital Signs Monitoring
- Patient Triage & Transportation
- CPR/BLS Certified (American Heart Association)
- Attention to Detail
- Team Collaboration
- Patient Care & Compassion
- Multilingual Communication
- Professional Phone Etiquette
- Strong Communication Skills
Certification
- CPR/BLS/ACIS Certification, American Heart Association
- Medical Assistant Certification, MEDCA certified
- First Aid/CPR
- SafeServ Certified
- Certified Home Health Aide (CHHA)
Medical Skills
- Phlebotomy
- Injections
- Vital Signs
- Medication
- EKG's
- Great Phone Etiquette and Skills
- Knowledge in Assisting
Languages
- Romanian
- Russian
- French
- Italian
- English, Moderate Speaking and Reading, Basic Writing
- Romanian, Fluent - Speaking/Reading/Writing
- Russian, Speaking/Reading/Writing
- French, Moderate Speaking
- Italian, Moderate Speaking
Education
- Florida,Orlando,Current,4 2019,Orlando Health Systems,Volunteering Medical
- Providing assistance with Medical Records as required
- Patient Transportation
- Deliveries to Patients Rooms as required
- Answering of phone calls and triaging as required
- Assistance anywhere required to be given
Timeline
Volunteering Medical
Orlando Health Systems
04.2019 - Current
Consultant and Instructor
Ceragem Health
01.2014 - 03.2016
Diploma of Education
Quality Allied Health Institute