Exceptional customer service. Skilled in providing personalized assistance, successfully resolving conflicts, and collaborating with my team partners. Recognized for outstanding customer service and successful handling emergencies. Bilingual in English and Spanish. CPR and First Aid certified.
Lesson planning, created and taught unique creative lessons (math and literacy) for students with varying learning styles. Taught foreign language skills (Spanish), boosting the ability to concentrate. Stablished strong parent communication channels, updating them on positive student’s attributes, and tools to address areas for improvement at home.
Prepare and implement unique and personally-developed lessons. Developed basic math and literacy curriculum and testing methods for students. Frequently work and contact with families to discuss students develop and behaviors.
Managed front desk operations, ensuring customer satisfaction, greeted guests, checked guests, in and out, provide concierge service. Managed reservations and cancellations. Answered incoming calls, provided information and excellent costumer service.
Greeting and seating guests, providing and explaining menus, taking food and drinks orders accurately and efficiently. Delivering orders, serving food and beverages to guests in timely manner. Clearing tables and resetting them for the next guest.
Directed guests to facilities as required. Serve innovative menus for weddings, corporates events and private parties. Providing recommendations and answering any questions, ordered special request for clients. Arranging food buffets and maintaining food service.
Costumer service
Service skills
Time management
Interpersonal skills
Attention detail