Silvia Hernandez
Garden Grove,CA
Summary
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate Cashier
T-Shirt Mall Inc
Anaheim, CA
06.2017 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join rewards program.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
Retail Sales Associate
Ross Dress for Less
Fullerton, CA
09.2020 - 03.2021
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
Medical Administration
Concorde Career College
Garden Grove, CAGarden Grove High School
Garden Grove, CA06.2017
Skills
- Quick Learner
- Patience and Empathy
- Cleanliness and hygiene
- Cash Handling Accuracy
- Reliable and Responsible
- Multitasking
Languages
Spanish
Timeline
Retail Sales Associate
Ross Dress for Less
09.2020 - 03.2021
Retail Sales Associate Cashier
T-Shirt Mall Inc
06.2017 - Current
Medical Administration
Concorde Career College
Garden Grove High School