Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Silvia Nako

Staten Island,NY

Summary

Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

HR & Safety Director

Ace Trans Inc
New York, NY
11.2021 - Current
  • At Ace Trans Inc I lead the human resources management department and drive the development and implementation of HR strategies, policies and programs that align with the company's vision, mission and values.
  • I oversee all aspects of talent management, including recruitment, performance, development, retention, and engagement of a diverse and inclusive workforce. With the help of my team I have successfully increased employee satisfaction, reduced turnover, and improved productivity and collaboration across the organization.
  • Investigated accidents and incidents to determine root causes and corrective actions needed.
  • Maintained records of company's claims and other related documents.
  • Communicated effectively with internal stakeholders regarding safety issues and concerns.
  • Analyzed accident trends and recommended corrective action measures accordingly.
  • Promoted culture of safety dedicated to maintaining maximum productivity.

Supervisor of Back

Back Door Donuts
Oak Bluffs, MA
07.2020 - 11.2020
  • Oversaw the performance of 6-10 people working in back-of-the house for Back Door Donuts.

  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Education

BBA - Business Administration And Management

American University in Bulgaria
Bulgaria
05-2020

Skills

  • Strategic Planning
  • Incident Reporting
  • Strong Collaboration Skills
  • Accident Reporting
  • Corrective Action Planning
  • Building Trust and Relationships
  • Team building
  • Relationship Building
  • Conflict Resolution
  • Problem Solving
  • Team Management
  • Creative Writing
  • Public Speaking
  • Business Strategy

Languages

Albanian
Native/ Bilingual

Timeline

HR & Safety Director

Ace Trans Inc
11.2021 - Current

Supervisor of Back

Back Door Donuts
07.2020 - 11.2020

BBA - Business Administration And Management

American University in Bulgaria

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Silvia Nako