Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Silvia Ochoa

San Francisco,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Medical Records Clerk

UCSF
San Francisco, California
06.2019 - 04.2024
  • Organized patient charts for efficient retrieval and processing.
  • Ensured compliance with HIPAA regulations and privacy standards.
  • Processed incoming medical documents for accurate filing and indexing.
  • Assisted staff with locating medical records for patient care needs.
  • Coordinated communication between departments regarding record requests.
  • Trained new employees on record-keeping procedures and systems.
  • Maintained inventory of medical forms and supplies for department use.
  • Processed incoming medical records requests.
  • Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
  • Scanned incoming documentation.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Scanned and validated medical records for upload.
  • Maintained a secure filing system for confidential documents.
  • Entered data into electronic health record systems.
  • Retrieved medical charts for healthcare staff for filing in medical records.
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Updated patient files with new medical information as needed.
  • Kept department clean, organized and professional.
  • Managed release of information requests and identified requestors as patient, relation or provider.
  • Tracked and processed release of information requests.
  • Processed and invoiced records requests from patients, providers and third parties.
  • Reviewed patient charts for accuracy and completeness.
  • Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
  • Monitored compliance with state and federal regulations regarding release of information.
  • Maintained complete confidentiality in accordance with organization and legal requirements.

Medical Assistant

Vision Upright MRI
San Jose, California
06.2018 - 06.2019
  • Assisted patients with scheduling and managing appointments efficiently.
  • Prepared examination rooms and ensured proper sterilization of equipment.
  • Conducted patient intake by gathering medical history and vital signs.
  • Educated patients on MRI procedures and addressed their concerns effectively.
  • Supported the radiologists by preparing images and ensuring quality control.
  • Maintained accurate patient records using electronic health record systems.
  • Administered medications as directed and monitored patient reactions closely.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Scheduled appointments for patients via phone and in person.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Changed dressings on wounds to prevent infection and check for healing.

Education

High School Diploma -

Western Ranch High School
Stockton, CA
05-2009

Skills

  • Medical record management
  • HIPAA compliance
  • Electronic health records
  • Data entry accuracy
  • Information retrieval
  • Patient relations
  • Employee training
  • Problem solving
  • Appointment scheduling
  • Attention to detail
  • Effective communication
  • Time management
  • Interdepartmental communication

Languages

Spanish
Native/ Bilingual

Timeline

Medical Records Clerk

UCSF
06.2019 - 04.2024

Medical Assistant

Vision Upright MRI
06.2018 - 06.2019

High School Diploma -

Western Ranch High School

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