Dedicated professional with extensive experience in customer service and housekeeping. Proven ability to manage cleaning routines and train staff effectively, ensuring high standards of hygiene and guest satisfaction.
Overview
19
19
years of professional experience
Work History
Housekeeper
Private Household
Davenport, IA
05.2014 - Current
Managed daily cleaning routines, ensuring high standards of hygiene and organization throughout residence.
Coordinated maintenance schedules for household appliances and equipment, enhancing operational efficiency.
Trained new staff on cleaning protocols and safety measures, fostering a collaborative team environment.
Implemented inventory management for cleaning supplies, reducing waste and optimizing resource usage.
Server and Bartender
Las Margaritas Restaurant
Davenport, IA
06.2016 - 09.2021
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Collaborated with kitchen staff to coordinate timely food delivery during peak hours, enhancing operational efficiency.
Managed multiple tables simultaneously while maintaining attention to detail in order accuracy and presentation.
Server
Hickory Grove Restaurant
Davenport, IA
03.2007 - 01.2016
Delivered exceptional customer service in high-pressure environments.
Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Trained and mentored new staff on restaurant protocols and service standards.
Collaborated with kitchen staff to ensure accurate and prompt food preparation.