Silvia Ruiz De Quintana
Hialeah,FL
Summary
Dynamic Cash Office Associate with proven expertise in cash handling and customer service at Ross Dress for Less. Skilled in employee training and problem-solving, I consistently maintained accurate financial reports and ensured secure transactions. Recognized for my attention to detail and ability to multitask, I excel in fast-paced environments while delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Cash Office Associate
Ross Dress for Less
Hialeah, FL
08.2014 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted with training new employees on proper cash handling procedures.
- Balanced cash drawers and prepared financial reports to reflect daily sales.
- Maintained secure handling of cash, checks, and credit card information.
- Managed change fund accurately throughout the day with minimal errors.
- Monitored cash limits in registers and performed cash pickups to maintain security.
- Provided excellent customer service by greeting customers promptly and courteously.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Participated in inventory counts as required by management team.
- Organized work area to maintain cleanliness and safety standards.
Head Cashier
Lowe's
Hialeah, FL
09.2020 - 11.2022
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Scanned items and checked pricing on cash register for accuracy.
Cashier
Price Choice
Miami Gardens, FL
11.2012 - 10.2015
- Conducted price checks for special orders or discounts as requested by customers.
- Processed sales transactions to prevent long customer wait times.
- Checked personal identifications during alcohol and tobacco sales.
- Processed customer payments quickly and returned exact change and receipts.
Skills
- Cash handling
- Customer service
- Bank deposits
- Employee training
- Problem solving
- Attention to detail
- Transaction processing
- Goal setting
- Multitasking Abilities
Timeline
Head Cashier
Lowe's
09.2020 - 11.2022
Cash Office Associate
Ross Dress for Less
08.2014 - Current
Cashier
Price Choice
11.2012 - 10.2015