Silvia Valle

• Ensures all housekeeping team members have been thoroughly trained and are consistently following service standards and procedures.

•Provide current And prospective team members with information about company policies and job duties.

•Develops and executes incentives and programs that promote positive team members relations.

•Works closely with with maintenance department to ensure that maintenance and repairs involving guest rooms and public area are completed timely.

Guest room maintenance

•Thoroughly cleaning rooms,

Including dusting , polishing, vacuuming, and cleaning mirrors and light fixtures.

• Sanitization cleaning

Disinfecting toilets , showers,

Bathtubs, and washbasins.

• Linen Management

Removing solied linen ,

Replacing them with fresh sheets/ towels, and making beds.

• Stocking

Replenishing toiletries , towels , tea/coffee.

• Safety and maintenance

Report maintenance issues broken lamps, damaged furniture and following safety protocols.

• Guest Service

Responding to guest requests for

Additional items like pillows or towels.

•Guest Room maintenance

Thoroughly cleaning rooms, including dusting, polishing, vacuuming, and cleaning mirrors and fixtures.

•Sanitization

Cleaning and disinfecting toilets, showers, bathtubs, and washbasins.

•Linen Management

Removing solied linen, replacing them fresh sheets/towels, and making beds.

• Stocking

Replenishing toiletries, towels, tea/coffee

• Safety and maintenance

Report maintenance issues broken lamps, damaged furniture and following safety protocols .

• Guest Service

Responding to requests for additional items like pillows or towels.

• Attention to detail

• Time management

• Inventory control

• Team Leadership

•Customer Service

• Problem solving

• Safety protocols