Silvia Wahba
North Oxford,MA
Summary
Dedicated future Doctor of Physical Therapy with a focus on academic achievement and professional growth. Skilled in communication and leadership, with a passion for helping others heal and thrive. Involved in various clubs and activities that enhance social skills and community engagement. Committed to delivering impactful patient care and support throughout rehabilitation journeys.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Chariton, MA
06.2024 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Managed the filing of prescriptions
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Customer Experienced Coordinator
TJX
AUBURN, MA
10.2021 - Current
- Provided exceptional customer service to ensure customer satisfaction. Developed and maintained positive relationships with customers.
- Resolved customer complaints in a timely manner.
- Assisted customers with product selection, ordering, returns, and refunds. Identified opportunities to improve the customer experience process.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Shift Leader
Georges Pizza
Worcester, MA
01.2021 - 04.2023
- Monitored customer feedback through surveys and phone calls.
- Managed social media and assisted in advertising.
- Resolved customer complaints promptly and professionally.
- Helped with preparation and quality check of food
Education
Bachelor of Science - Exercise Science
University of Massachusetts, Lowell
Lowell, MASkills
- Problem Solving
- Customer service
- Relationship building
- Safety and supervision
- Flexible and adaptable
- Time management
Affiliations
In addition to my academic pursuits, I am deeply committed to community involvement and leadership. I actively participate in a variety of volunteer activities, both on and off campus. At UMass Lowell, I’ve served as Secretary and Vice Chair of Finance for the Student Government Association, and I currently hold the position of Treasurer for the Orthodox Christian Student Association. Beyond campus, I am the President of COHST, a youth club where I collaborate with fellow executive board members to plan and organize events and activities. I also volunteer extensively at my church, where I teach first and second grade Sunday School, and contribute to the planning, advertising, and fundraising efforts for our annual Egyptian Festival, as well as our summer and winter camps. These experiences have helped me grow as a leader, communicator, and compassionate team member.
Accomplishments
Dean's List - 2023 • Dean's List - 2024 •
Certification
- Basic Life Support (BLS) Certification, American Red Cross
- Pharmacy Technician license, The Commonwealth of Massachusetts Department of Public Health
Languages
Arabic
Native/ Bilingual
Timeline
Pharmacy Technician
CVS Pharmacy
06.2024 - Current
Customer Experienced Coordinator
TJX
10.2021 - Current
Shift Leader
Georges Pizza
01.2021 - 04.2023
Bachelor of Science - Exercise Science
University of Massachusetts, Lowell
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