Silvia B Xavier

• Counted and labeled prescriptions with correct item and quantity.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.

Usage of nanoparticles of insulin in aerosols for the treatment of Diabetes.