Silvia Isela Savickas
CARROLLTON
Summary
Dedicated digital personal shopper specializing in curating personalized shopping experiences. Proven track record in enhancing customer satisfaction through attention to detail and effective problem resolution.
Overview
26
26
years of professional experience
Work History
Digital Personal Shopper
Walmart
Dallas, TX
08.2023 - Current
- Curated personalized shopping experiences based on customer preferences and behaviors.
- Utilized Walmart's inventory management system to ensure product availability.
- Collaborated with vendors to source high-demand products for online shoppers.
- Analyzed customer feedback to refine product selections and enhance satisfaction.
- Assisted in training new team members on digital shopping tools and best practices.
- Monitored service after sale and implemented quick and effective problem resolutions.
Sales Associate
TJ Maxx Dept Store
Dallas, TX
12.2009 - Current
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained store presentation standards through effective merchandise organization and display.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and enhance customer service.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Accounting Associate
Walmart
Dallas, TX
04.2010 - 08.2023
- Prepared and processed financial documents for accuracy and compliance with internal policies.
- Managed accounts payable and receivable, ensuring timely payments and reconciliations.
- Assisted in month-end closing procedures, verifying journal entries and account balances.
- Implemented process improvements that enhanced efficiency in transaction processing workflows.
Program Coordinator's Assistant
Mexican Government
Tlalnepantla De Baz, Mexico
08.2000 - 11.2009
- Coordinated logistics for community outreach programs, ensuring timely execution of initiatives.
- Assisted in developing project plans and timelines, enhancing overall program efficiency.
- Supported budget management by tracking expenditures and reconciling financial reports.
- Facilitated communication between stakeholders, fostering collaboration among departments and agencies.
- Led efforts to streamline administrative processes, resulting in reduced turnaround times for program approvals.
- Coordinated logistics for events and meetings, ensuring seamless execution while adhering to established timelines and budgets.
- Organized regular progress meetings with internal teams, fostering continuous improvement through open dialogue and feedback exchange.
- Assisted in the development of comprehensive program plans, resulting in timely project completion.
Education
Real Estate Sales Agent License - Sales
Dallas College North Lake Campus
Irving, TX08-2025
Bachelor of Science - Law
INESAP-Mexico
Mexico City07-1999
Bachelor of Science - Political Science
UNAM
Naucalpan, Mexico08-1989
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Customer satisfaction
- Active listening
- Adaptability and flexibility
- Cash handling
- Customer engagement
- Analytical thinking
- Conflict resolution
- Professionalism
- Opening and closing procedures
- Market research
Languages
Spanish
Native or Bilingual
Timeline
Digital Personal Shopper
Walmart
08.2023 - Current
Accounting Associate
Walmart
04.2010 - 08.2023
Sales Associate
TJ Maxx Dept Store
12.2009 - Current
Program Coordinator's Assistant
Mexican Government
08.2000 - 11.2009
Real Estate Sales Agent License - Sales
Dallas College North Lake Campus
Bachelor of Science - Law
INESAP-Mexico
Bachelor of Science - Political Science
UNAM