Silvia R Duran
Rock Springs,WY
Summary
Experienced with customer service, sales, and cash handling in retail setting. Utilizes strong communication skills to engage customers and resolve issues.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate Cashier
TJ Maxx, TJX Companies
10.2017 - 05.2023
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
Jewelry Sales Associate
TJ Maxx, TJX Companies
10.2017 - 05.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Managed efficient cash register operations.
Education
Associate of Office Information Systems
Western Wyoming Community College
Rock Springs, WYCertificate English As A Second Language
Western Wyoming Community College
Rock Springs, WY12-2017
Bachelor of Science - Politics Publics
Estudios Internacionales Y Politicas Publicas
Culiacan Sinaloa Mexico12-2008
Skills
- Quick learner
- Customer service
- Patience and empathy
- Bilingual fluency in both English and Spanish
Timeline
Retail Sales Associate Cashier
TJ Maxx, TJX Companies
10.2017 - 05.2023
Jewelry Sales Associate
TJ Maxx, TJX Companies
10.2017 - 05.2023
Associate of Office Information Systems
Western Wyoming Community College
Certificate English As A Second Language
Western Wyoming Community College
Bachelor of Science - Politics Publics
Estudios Internacionales Y Politicas Publicas
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