Silvio Santiago
Tallahassee,FL
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier
Publix
Orlando, FL
03.2022 - 09.2023
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
- Delivered products to customer locations on time.
Cashier
McDonald's
Orlando, FL
01.2021 - 02.2022
- Processed customer payments quickly and returned exact change and receipts.
- Completed day-to-day duties accurately and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
Education
High School Diploma -
Olympia High School
Orlando, FL05-2022
Some College (No Degree) - General Studies
Tallahassee Community College
Tallahassee, FLSkills
- Returns Processing
- Cash Register Operation
- Product Recommendations
- Customer Assistance
- Cash Handling
- Customer Service
- ID Verification
- Guest Inquiries
- Time Management Skills
Timeline
Cashier
Publix
03.2022 - 09.2023
Cashier
McDonald's
01.2021 - 02.2022
High School Diploma -
Olympia High School
Some College (No Degree) - General Studies
Tallahassee Community College
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