Simaotua Tuia
St. George,US
Summary
To secure a spot in a challenging position in a trustworthy association to gain more knowledge, information and enhance my skills in the workforce. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Intermountain Healthcare
St George, Utah
03.2023 - Current
- Patient Care:
Prioritizes and delivers basic patient care which may include toileting, bathing, linen and clothing changes, fresh water and ice, ambulating, comfort measures, and other patient needs.
Assists with admission, discharge, and transfer of patients.
Provides excellent customer service when responding to patient and family requests.
Reports and records patient care findings and data in a timely manner. Reports changes in the patient condition quickly and secures qualified assistance as needed.
Based on unit, may also be responsible for telemetry duties.
Can function as a patient care attendant by monitoring patient, taking care of patient care needs, and involving other members of the patient care team as needed.
When working on a clinical unit, may be required to take medications from the delivery system to the RN.
Collaboration:
Collaborates and consults with RN and other members of the interdisciplinary team for best patient care.
Demonstrates effective teamwork, prioritization, communication, and organization.
Performs non-nursing duties as delegated (e.g., cleaning, stocking, answering phones, clerical support, providing directions).
Implements plan of care as delegated.
Performs assigned duties within Scope of Practice. Performs specialized procedures with skill validation and according to regulatory standards. Fosters a safe environment by complying with the safety policy and taking appropriate action in an emergency.
Certified Nursing Assistant
St. George Rehabilitation
St. George, UT
06.2022 - Current
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking
- Build relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals
- Used mobility devices and equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep nurses informed of changes.
Direct Support Staff
Chrysalis
St. George, UT
02.2022 - 01.2023
- Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items
- Planned, organized, supervised, and provided assignments for nursing, technical, office, and biomedical staff
- Assisted patients with bathing, grooming, dressing, and oral hygiene care in both private residences and facilities.
Collection Assistant
Jenkins Bagley Sperry, PLLC
St. George, UT
04.2021 - 01.2022
- Contacted clients who were behind on payments to set up payment plans and discuss restructuring options
- Conducted research for upcoming cases for the firm's attorneys
- Added new information to the firm's database, such as policies, client records, and financial documents
- Answered calls per timeframe help customers with their questions and concerns.
Teleperformance - Consumer Lender
Salt Lake City
Salt Lake City, UT
05.2020 - 08.2020
- Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner
- Provide excellent customer service through active listening on every interaction
- Troubleshoot and resolve customer issues through the use of desktop applications
- Work with confidential customer information and treat it sensitively
- Aim to resolve issues on the first call by being proactive and demonstrating.
Chrysalis - Direct Support Staff
St George
St George, Utah
05.2019 - 02.2020
- Support people with intellectual and developmental disabilities to live their best lives as independently as possible
- Support and guidance in their homes or at programs they attend during the day
- Always model appropriate social skills and behavior
- Support Individuals in many areas of living including medication, bathing, hygiene, basic first aid, shopping, meal preparation, transportation, budgeting, housekeeping, and home maintenance.
Dixie State University - Lab Assistant
St George
St George, UT
08.2018 - 07.2019
- Help students when they have problems with printers and using the computers
- Refill printer papers and ink cartridges
- Monitor the computer labs
- Maintaining the cleanliness of the lab.
Education
Certified Nursing Assistant -
Ridgeview CNA Program
01.2022
Master of Science - Accounting
Dixie State University
01.2020
Bachelor of Science - Accounting
Dixie State University
01.2019
Associate of Science - Accounting
American Samoa Community College
01.2017
High School -
Kanana Fou High School
01.2015
Some College (No Degree) - Nursing
Los Angeles Pacific University
San DimasSkills
- Compassionate
- Trustworthy
- Companion Feeding assistance expert
- Direct patient care
- CPR/First Aid certified
- Relationship Development
- Problem resolutions
- MS Office
- Team Management
- ADL support
- Emergency Response
- Patient Observation
- Information Protection
Certification
Certified Nurse Assistant (CNA)
Timeline
Patient Care Technician
Intermountain Healthcare
03.2023 - Current
Certified Nursing Assistant
St. George Rehabilitation
06.2022 - Current
Direct Support Staff
Chrysalis
02.2022 - 01.2023
Collection Assistant
Jenkins Bagley Sperry, PLLC
04.2021 - 01.2022
Teleperformance - Consumer Lender
Salt Lake City
05.2020 - 08.2020
Chrysalis - Direct Support Staff
St George
05.2019 - 02.2020
Dixie State University - Lab Assistant
St George
08.2018 - 07.2019
Certified Nursing Assistant -
Ridgeview CNA Program
Master of Science - Accounting
Dixie State University
Bachelor of Science - Accounting
Dixie State University
Associate of Science - Accounting
American Samoa Community College
High School -
Kanana Fou High School
Some College (No Degree) - Nursing
Los Angeles Pacific University
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