SIMEON NEELY
Atlanta,USA
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon Flex
Atlanta, GA
05.2023 - Current
- Delivered packages promptly and efficiently, enhancing customer satisfaction and retention through reliable service.
- Coordinated route planning and navigation to optimize delivery times and reduce fuel consumption effectively.
- Communicated proactively with customers regarding delivery status, addressing inquiries and resolving issues swiftly.
- Maintained a clean driving record while adhering to safety protocols during all delivery operations.
Freelancer / Website Designer
Upwork
Remote, USA
04.2018 - Current
- Create and build websites or web pages using Adobe XD, Sketch, Figma, JavaScript, Photoshop, and WordPress according to the client's request
- Determined job priorities for multiple projects and communicated sequencing, priorities, and timelines to entire team.
- Collaborated with graphic designers to create a visually appealing design for the website.
- Provide excellent customer service, meet deadlines, and problem-solve promptly
- Upkeep my clients' websites as needed
- Managed website deployment and maintenance, including troubleshooting and performance optimization.
Store Owner
Grailed
Remote, USA
05.2015 - Current
- Purchase clothing specifically found that is rare and offers a maximum return
- Create and maintain relationships with clients
- In charge of product research and promotion, processing orders, handling returns, sourcing new inventory, and soliciting feedback
General Helper
Harpers Lawn & Cleaning
Atlanta, GA
03.2019 - 08.2022
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Lifted and carried heavy items using dolly and other hauling equipment.
- Operated a variety of lawn mowing equipment to maintain grounds according to schedule.
- Provided customer service, addressing concerns and adjusting services as needed.
- Followed safety protocols when operating power tools and machinery.
Customer Service Representative
Uniquely Yours Business Assistance
Atlanta, GA
06.2017 - 03.2019
- Answered customer inquiries via phone, email, and chat.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Scheduled meetings, conferences, appointments, travel arrangements.
Education
Bachelor of Science - Cyber Security
Georgia Gwinnett College
05-2027
High School Diploma - undefined
Westlake High School
05-2018
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Langston Hughes High School
05-2016
Skills
- Product marketing
- Sales management
- Problem-solving
- Time management skills
- Heavy lifting
- Loading and unloading
- Stocking and inventory
- Shipping and packaging
- Store operations
- Business marketing
- Customer service
- Teamwork and collaboration
- Positive attitude
Timeline
Delivery Driver
Amazon Flex
05.2023 - Current
General Helper
Harpers Lawn & Cleaning
03.2019 - 08.2022
Freelancer / Website Designer
Upwork
04.2018 - Current
Customer Service Representative
Uniquely Yours Business Assistance
06.2017 - 03.2019
Store Owner
Grailed
05.2015 - Current
High School Diploma - undefined
Westlake High School
undefined
Langston Hughes High School
Bachelor of Science - Cyber Security
Georgia Gwinnett College