Detail-oriented Individual with hands-on experience in forklift operation, inventory management, and material handling in fast-paced environments. Maintains accurate inventory records and supports efficient workflows while prioritizing safety. Demonstrates strong leadership and communication skills, contributing effectively as both an independent worker and collaborative team member.
1
Certificate
8
Years of experience
Work History
Warehouse Specialist
2 Years 9 Months
DHL | Ogden, Utah | 09.2023 - 06.2026
Loaded and unloaded trucks safely and efficiently, ensuring products and materials met company standards. Inspected incoming and outgoing shipments for quality and accuracy, reporting discrepancies and resolving issues to uphold inventory integrity. Managed cell operations to support continuous product flow, coordinating material movement and prioritizing tasks to enhance productivity and reduce downtime. Maintained safe and organized work environment, consistently meeting operational goals and performance standards.
DHL is a global leader in logistics, transportation, supply chain management, and express delivery services. Operating in more than 220 countries and territories, DHL provides international shipping, warehousing, freight forwarding, and e-commerce solutions, serving businesses and customers worldwide through a commitment to efficiency, reliability, and innovation.
Operated warehouse management systems to streamline inventory tracking and enhance accuracy.
Coordinated receiving, storing, and shipping processes to ensure timely order fulfillment.
Trained new staff on safety protocols and standard operating procedures for optimal performance.
Warehouse Specialist
2 Years 3 Months
KENCO | 05.2021 - 08.2023
Operated forklifts to transport, store, and stage oat milk products while upholding quality and safety standards. Managed receiving and shipping operations by loading/unloading trucks, verifying shipment accuracy, and ensuring timely product movement. Performed inventory cycle counts and stock rotation to maintain accurate records and support efficient operations, handling products with care to minimize damage and waste while meeting performance goals.
Kenco is a leading third-party logistics (3PL) provider with a strong presence across North America. Founded in 1950, Kenco offers a full suite of supply chain solutions, including warehousing, transportation, distribution, and integrated logistics services. Known for leveraging technology and innovation, Kenco partners with a wide range of industries—from retail and e-commerce to manufacturing—to provide customized, efficient, and scalable logistics solutions.
Oversaw inventory management, ensuring accurate stock levels and timely replenishment.
Led training sessions for new employees on warehouse protocols and safety procedures.
Implemented process improvements that increased operational efficiency by streamlining workflows.
Representative
7 Months
TELEPERFORMANCE | Ogden, UT | 10.2020 - 05.2021
Answer inbound calls from patients, caregivers, and healthcare providers regarding prescription medications and healthcare products.
Assisted customers in placing, updating, and tracking prescription orders, ensuring accuracy and confidentiality throughout the process.
Provide exceptional customer service by addressing questions, resolving concerns, and offering solutions related to medication orders and deliveries.
Delivered exceptional customer service by addressing inquiries, resolving concerns, and providing tailored solutions for medication orders and deliveries.
Coordinate with pharmacies, physicians’ offices, and insurance providers to facilitate timely prescription processing and fulfillment.
Documented customer interactions, order details, and service requests accurately in company systems to maintain comprehensive records.
Tracked order status and followed up on delayed or incomplete prescription requests to ensure timely medication delivery.
Demonstrate empathy and professionalism while supporting patients in obtaining medications essential to their health and well-being.
Teleperformance is a global leader in customer experience management and business process outsourcing (BPO) services. The company provides customer support, technical assistance, sales support, back-office operations, and digital solutions for clients across industries such as healthcare, finance, telecommunications, retail, technology, and e-commerce.
Shipping & Receiving Specialist
1 Year 10 Months
FRESENIUS MEDICAL CENTER | Ogden, UT | 12.2018 - 10.2020
Supported warehouse operations for dialysis medical equipment and supplies, ensuring patients received the critical products needed for life-sustaining kidney treatment. Received, stored, managed inventory, fulfilled orders, and shipped dialysis products while maintaining quality standards, inventory accuracy, and timely delivery to healthcare facilities and patients. Contributed to the efficient distribution of essential medical supplies that support patient health and well-being.
Fresenius Medical Care is one of the world’s largest providers of kidney dialysis services and products. The company specializes in treating patients with chronic kidney disease and end-stage renal disease who require dialysis to help remove waste, excess fluids, and toxins from their blood when their kidneys can no longer perform these functions effectively.
Streamlined shipping processes to enhance operational efficiency and reduce delays.
Coordinated inbound and outbound logistics, ensuring accurate documentation and compliance with safety regulations.
Implemented inventory management systems to optimize stock levels and minimize discrepancies.