Summary
Overview
Work History
Education
Skills
Websites
Certification
Activities
References
Timeline
Generic

Simikka Bradford

University Place,WA

Summary

Dynamic and dependable, I excel in multitasking and team collaboration, as demonstrated through my impactful tenure in the various healthcare settings I have been employed in. Skilled in delivering exceptional customer service and adept in using technology for efficient care and service delivery, I consistently enhance patient and customer satisfaction. My detail-oriented approach and trustworthiness set me apart, making me a valuable asset to any team. Experienced Program Coordinator versed in scanning, arranging and filing medical records in master file systems and individual patient vaults. Highly organized, efficient and detail-oriented team player with systematic approach. Dedicated professional skilled in organizing, validating and transferring records. Expert in EHR and learns new programs, systems and policies quickly to maximize contributions.

Overview

24
24
years of professional experience
1
1
Certification

Work History

DELIVERY DRIVER

DoorDash
09.2021 - Current
  • Provided top-tier customer service while delivering items to customers
  • Resolved all customer issues through troubleshooting with Dash support
  • Ensured customers received their orders promptly, providing excellent customer service at every opportunity
  • Checked delivery addresses and verified correct package delivery.

CNA

CDWA
02.2019 - Current
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
  • Completed daily documentation and charts regarding patient care and input reports into practice databases
  • Prepared residents for meals and assisted with feeding
  • Utilized PPE appropriately and followed patient safety and infection control guidelines.

CORPORATE PHONE OPERATOR

TRA
05.2021 - 08.2021
  • Proficiently handled multiple tasks simultaneously while maintaining high standards of service quality
  • Answered incoming calls and provided customers with requested information in a professional manner
  • Adapted communication style based on individual customer needs, preferences, and personalities
  • Ensured that all calls were answered promptly and professionally within designated time frames.

PROGRAM COORDINATOR

Three Cedars
09.2015 - 07.2021
  • Collaborated with internal teams across departments to ensure the program's effective operations
  • Facilitated program meetings, conferences, and workshops
  • Organized and facilitated workshops, meetings, and training sessions for participants
  • Identified and implemented program improvements to enhance performance.

91B COMBAT MEDIC

US Army
06.2000 - 03.2001
  • Completed Basic and AIT training
  • Completed and passed certified EMT-B exam
  • Received an honorable discharge from the military.

Education

AA BUSINESS ADMINISTRATION MANAGEMENT IN BUSINESS CANDIDATE -

Charter College
Anchorage, AK
09.2024

CNA -

Excel Healthcare Careers
Tacoma, WA
08.2016

DIPLOMA -

Wilson High School
Tacoma, WA
06.2000

Skills

  • HIPAA expert
  • Records Organization
  • Medical Records Filing
  • Medical Records Management
  • Office Administration
  • Patient confidentiality

Websites

Certification

  • CNA
  • BLS
  • First Aid
  • CPR
  • Bloodborne Pathogens

Activities

In my spare time I enjoy providing toiletries, meals, or hygiene products to the various homeless tent cities around the Tacoma area. I have also in the past volunteered for AmeriCorps and the Special Olympics. It gives me a real sense of purpose and I enjoy paying it forward to help others in need.

References

References available upon request

Timeline

DELIVERY DRIVER

DoorDash
09.2021 - Current

CORPORATE PHONE OPERATOR

TRA
05.2021 - 08.2021

CNA

CDWA
02.2019 - Current

PROGRAM COORDINATOR

Three Cedars
09.2015 - 07.2021

91B COMBAT MEDIC

US Army
06.2000 - 03.2001

AA BUSINESS ADMINISTRATION MANAGEMENT IN BUSINESS CANDIDATE -

Charter College

CNA -

Excel Healthcare Careers

DIPLOMA -

Wilson High School

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Simikka Bradford