Simly Judd
Tacoma,WA
Summary
Skilled in managing table games and ensuring fair play, with a background as a gambling dealer. Possess strong customer service skills, adept at creating an enjoyable gaming experience while maintaining game integrity and speed. Known for the ability to handle high-pressure situations calmly, and for making accurate payouts. Contributed to a positive gaming environment and consistently received commendations for professionalism and reliability.
Overview
11
11
years of professional experience
Work History
Chef’s Assistant
Silk Thai Restaurant
Tacoma, USA
01.2024 - Current
- Prepared ingredients such as meat and vegetables, utilizing advanced knife skills and a thorough understanding of cooking techniques learned from experience in my family business
- Cooked, fried, grilled, and presented meals, maintaining the restaurant's high standards of quality and presentation
- Supported the team in managing a fast-paced kitchen environment, ensuring timely and accurate preparation of dishes for a fine dining establishment
Card Dealer
Naga World Hotel and Casino
Phnom Penh, Cambodia
01.2017 - 01.2023
- Dealt cards and managed various table games, delivering a professional and engaging gaming experience for players in a high-paced casino environment
- Demonstrated strong customer service skills by addressing player inquiries and resolving complaints with patience, empathy, and professionalism, even during moments of high tension
- Monitored gameplay to ensure fairness and compliance with gaming rules, addressing and resolving irregularities promptly to maintain game integrity
- Accurately managed buy-ins, processed transactions, and calculated payouts with precision, ensuring financial accountability
- Adhered to company policies and regulatory guidelines, including accurate documentation and reporting
Waitress
Koh Pich Wedding Center
Phnom Penh, Cambodia
01.2014 - 01.2017
- Welcomed guests with a warm and friendly demeanor, creating a pleasant and inviting atmosphere for events with hundreds of attendees
- Delivered meals and drinks with care and attention to detail, maintaining a polished and professional presence throughout large-scale events
- Assisted in creating a memorable dining experience through excellent customer service and attention to guest needs
Education
Some College (No Degree) - Web Development
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Chea Sim Kompong Thmar High School
CambodiaSkills
- Understanding customer personality
- Card dealing
- Game monitoring
- Regulatory compliance
- Cash management
- Conflict resolution
- Game rules knowledge
- Team collaboration
- Attention to detail
- Game management
- Quick decision making
- Memory retention
- Stress management
- Performance consistency
- Problem solving
- Effective communication
- Payoff control
- Patience and composure
- Self motivation
- Card handling
- Excellent customer service
- Professionalism
- Problem-solving
- Betting oversight
- Active listening
- Multi-tasking
- Game Equipment Inspection
- Multitasking Abilities
- Guest relations
- Team player mentality
- Table management
- Stress tolerance
- Strong mathematical skills
- Game rules
Timeline
Chef’s Assistant
Silk Thai Restaurant
01.2024 - Current
Card Dealer
Naga World Hotel and Casino
01.2017 - 01.2023
Waitress
Koh Pich Wedding Center
01.2014 - 01.2017
Some College (No Degree) - Web Development
Brigham Young University - Idaho
High School Diploma -
Chea Sim Kompong Thmar High School
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