Simon Ephrem
Lynnwood,WA
Summary
Dependable professional with experience in safety, fitness, and customer-facing environments, recognized for strong communication and the ability to perform under pressure. Certified Personal Trainer and Nutrition Coach with a background in security operations, emergency response, and client service. Known for building trust with diverse populations, maintaining high standards of professionalism, and contributing positively to team performance in fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Corporate Security Officer
Securitas Security Services USA
Seattle, WA
01.2020 - Current
- Maintained a safe and secure environment by monitoring access points, conducting patrols, and enforcing facility safety protocols for employees and visitors
- Responded to safety and medical incidents with calm communication and appropriate escalation to emergency services when needed
- Served as the first point of contact for guests, providing clear directions and ensuring compliance with access and security policies
- Documented incidents and daily activity reports to support accurate communication and operational accountability
Certified Men and Women's Shoe Stylist
Nordstrom
Lynnwood, WA
11.2022 - 04.2023
- Delivered personalized customer service by assessing client needs and recommending products to enhance satisfaction and loyalty
- Maintained product knowledge and visual standards to support a professional and organized sales environment
- Processed transactions accurately while managing cash handling and point-of-sale systems
- Collaborated with team members to meet store performance goals during high-traffic periods
Lifeguard/Swimming Instructor
Lynnwood Recreation Center
Lynnwood, WA
02.2017 - 10.2019
- Maintained a zero-incident safety environment through proactive supervision, hazard identification, and emergency readiness
- Led group and individual swim instruction, adapting teaching methods to support skill development and confidence across age groups
- Responded to water safety emergencies and administered first aid in accordance with certification standards and facility protocols
- Evaluated participant progress and provided feedback to improve performance and safety awareness
- Taught daily swim instruction to students varying in ages and skill levels.
Education
Associate of Science - Pre-Nursing
Edmonds Community College
Lynnwood, WA06-2026
Associate of Arts - General Studies
Edmonds Community College
Lynnwood, WA03-2026
High School Diploma -
Archbishop Murphy High School
Everett, WA05.2019
Skills
- Security Standards
- Physical fitness
- Threat assessment
- Basic Nutrition Education
- Customer Service
- Hospitality and Accommodation
- Safety Training
- Professional Communication
- Team Collaboration
- Conflict De-Escalation
- Quality Management
Certification
- Certified Personal Trainer, ISSA Trainer
- Certified Nutrition Coach, ISSA Trainer
- CPR and AED certified
- WA State Unarmed Security Guard License
Languages
Amharic
Professional Working
Tigrinya
Elementary
Timeline
Certified Men and Women's Shoe Stylist
Nordstrom
11.2022 - 04.2023
Corporate Security Officer
Securitas Security Services USA
01.2020 - Current
Lifeguard/Swimming Instructor
Lynnwood Recreation Center
02.2017 - 10.2019
Associate of Science - Pre-Nursing
Edmonds Community College
Associate of Arts - General Studies
Edmonds Community College
High School Diploma -
Archbishop Murphy High School