Shaun Thompson
Summary
Asset Protection Supervisor with extensive expertise in loss prevention and security management, bringing over a decade of experience in safeguarding retail environments. Adept at leading strategic initiatives to enhance safety protocols and reduce shrinkage, while fostering a culture of trust and compliance. Passionate about leveraging advanced investigative techniques and collaborative strategies to drive operational excellence and secure assets effectively.
Overview
13
13
years of professional experience
Work History
Corporate Security Officer
Ross Inc
New York
10.2024 - Current
- Created procedures for handling confidential documents and sensitive information.
- Organized drills and simulations to test the effectiveness of existing safety protocols.
- Responded quickly to alarms triggered by motion detectors or other warning systems.
- Monitored CCTV systems and identified any suspicious activities or persons on the premises.
- Investigated security breaches, theft, vandalism and other criminal activity onsite.
- Performed regular patrols around the building, checking for intruders and other potential threats.
- Reviewed daily logs of events related to corporate security matters.
- Maintained records of all security incidents and reported them to relevant authorities.
Asset Protection Supervisor
Lowe's Home Improvement
New York
07.2021 - 12.2024
- Monitored store traffic to identify potential shoplifters and theft activity.
- Conduct thorough audits, ensuring compliance and operational efficiency.
- Resolve investigations efficiently, maintaining security and trust.
- Implement safety protocols, reducing incidents and fostering a secure environment.
- Lead asset protection strategies, enhancing security protocols and reducing shrinkage.
- Conduct thorough investigations, ensuring swift resolution of incidents.
- Investigated shrinkage, enhancing safety and compliance.
- Trained staff on policies, boosting team knowledge.
- Conducted audits, identifying and mitigating risks.
- Collaborated on loss prevention strategies, improving security.
- Achieved operational security improvements through strategic measures.
- Monitored CCTV to detect theft, reducing store losses and enhancing security.
- Assisted customers with inquiries, improving service satisfaction.
- Identified internal theft, promoting a safer shopping environment.
- Monitored and documented security incidents, ensuring swift resolution and prevention.
- Identified and reported unauthorized activities, enhancing store safety and reducing theft.
- Utilized surveillance tools to track irregularities, improving response time and accuracy.
- Collaborated with team to address security breaches, fostering a secure shopping environment.
Loss Prevention Detective
Nordstrom
Westbury
02.2018 - 01.2020
- Enforced company policies related to loss prevention.
- Monitored store entrances and exits for potential security threats.
- Conducted surveillance of merchandise and customers to detect suspicious activity.
- Developed strategies for preventing losses due to employee theft or fraud.
- Investigated employee theft incidents by interviewing witnesses and suspects and gathering evidence.
- Prepared daily reports detailing any incidents that occurred during shift hours.
- Provided training to staff on loss prevention policies and procedures.
Loss Prevention Agent
Kohls
Fresh Meadows
06.2016 - 05.2018
- Prepared detailed reports on all incidents involving theft or loss prevention issues.
- Monitored store entrances, exits, and cash registers to ensure customers are properly checked out.
- Maintained a professional demeanor while interacting with individuals who may be under suspicion of committing an act of theft.
- Identified potential threats posed by organized retail crime groups operating within the area.
- Participated in safety training sessions conducted by Loss Prevention Managers and Supervisors.
- Enforced loss prevention policies and procedures within the store environment.
Loss Prevention detective
Old Navy
New York
01.2012 - 12.2015
- Analyzed data from security systems such as CCTV cameras to identify patterns in criminal activity.
- Developed strategies for preventing losses due to employee theft or fraud.
- Conducted surveillance of merchandise and customers to detect suspicious activity.
- Coordinated with local law enforcement agencies regarding shoplifting cases or other criminal matters involving the store premises.
- Patrolled store premises to ensure safety of staff and customers.
- Checked customer bags or packages at store exits to prevent shoplifting.
- Inspected fire extinguishers, alarms, sprinkler systems, locks. on a regular basis to ensure they are functioning properly.
- Identified areas of improvement within existing loss prevention processes.
Education
High school diploma -
State College of New York
Skills
- Lead customer support for online orders, enhancing satisfaction through timely assistance
- Conduct thorough audits, ensuring compliance and operational efficiency
- Resolve investigations efficiently, maintaining security and trust
- Implement safety protocols, reducing incidents and fostering a secure environment
- Lead asset protection strategies, enhancing security protocols and reducing shrinkage
- Conduct thorough investigations, ensuring swift resolution of incidents
- Investigated shrinkage, enhancing safety and compliance
- Trained staff on policies, boosting team knowledge
- Conducted audits, identifying and mitigating risks
- Collaborated on loss prevention strategies, improving security
- Achieved operational security improvements through strategic measures
- Monitored CCTV to detect theft, reducing store losses and enhancing security
- Assisted customers with inquiries, improving service satisfaction
- Identified internal theft, promoting a safer shopping environment
- Monitored and documented security incidents, ensuring swift resolution and prevention
- Identified and reported unauthorized activities, enhancing store safety and reducing theft
- Utilized surveillance tools to track irregularities, improving response time and accuracy
- Collaborated with team to address security breaches, fostering a secure shopping environment
Personal Information
Title: Asset Protection Supervisor
Certification
- CPR/Aed certification
Timeline
Corporate Security Officer
Ross Inc
10.2024 - Current
Asset Protection Supervisor
Lowe's Home Improvement
07.2021 - 12.2024
Loss Prevention Detective
Nordstrom
02.2018 - 01.2020
Loss Prevention Agent
Kohls
06.2016 - 05.2018
Loss Prevention detective
Old Navy
01.2012 - 12.2015
High school diploma -
State College of New York