SIMON GROVES
Willow ABA
Olathe,KS
1
Certification
4
years of professional experience
Dual-state Licensed Emergency Medical Technician with extensive leadership and hands-on clinical experience in high-stress crisis intervention, patient care, and acute behavioral de-escalation. Proven ability to lead multidisciplinary teams, maintain precise clinical documentation, and execute critical decision making under intense pressure. Dedicated to leveraging strong medical foundational skills and crisis response experience to contribute to high-performing EMS operations.
Work History
Registered Behavior Technician
2 Months- Delivered direct care and support to clients with behavioral and developmental needs, enhancing their daily functioning.
- Monitored and documented changes in client condition, effectively communicating updates to supervisors and caregivers to ensure coordinated care.
- Respond effectively to emergencies while maintaining client and staff safety.
- Monitor, document, and communicate changes in client condition to supervisors and caregivers.
- Maintained detailed and accurate documentation, ensuring compliance with organizational standards and facilitating client progress tracking.
Behavioral Health Technician
8 Months- Functional Focus: Acute Behavioral Emergency Response & Crisis Intervention
- Crisis Leadership
- On Scene Management
- Delivered direct support and crisis intervention services to enhance student well-being in a school setting.
- Maintained accurate records while collaborating with teachers, administrators, and healthcare professionals to support student needs.
- Maintained accurate records and collaborated with teachers, administrators, and healthcare professionals.
- Prioritized student safety while implementing and monitoring individualized support plans.
Behavioral Health Technician – RBT
2 Months- Delivered direct care and implemented individualized treatment plans to support patient progress.
- Maintained detailed documentation and collaborated with multidisciplinary team to enhance treatment effectiveness.
- Developed and utilized strong communication and patient advocacy skills to improve patient engagement.
Account Associate
5 Months- Delivered exceptional customer service while safeguarding sensitive information.
- Cultivated communication, problem-solving, and documentation skills to enhance client interactions.
- Managed client accounts, ensuring accurate policy documentation and timely updates.
- Assisted clients with inquiries, providing clear explanations of coverage options and claims processes.
- Processed policy renewals and endorsements, maintaining compliance with regulatory standards.
Store Operations Associate
1 Year 3 Months- Assisted customers with product selection, ensuring a positive shopping experience.
- Operated point-of-sale systems efficiently, handling transactions and customer inquiries.
- Collaborated with team members to maintain store organization and cleanliness standards.
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Trained new associates on operational procedures and customer service best practices.
Shift Lead
9 Months- Supervised team members to ensure smooth operations in fast-paced environment.
- Led team through high-pressure situations while effectively multitasking.
- Supervised daily operations to ensure efficient workflow and adherence to food safety standards.
- Trained and mentored team members on customer service techniques and operational procedures.
- Managed inventory levels, reducing waste through effective stock rotation practices.
Education
EMT-B - Emergency Medicine
Skills
Emergency Care: Patient Assessment & Triage
BLS Medical & Trauma Interventions
Airway Management & Oxygen Therapy.
Crisis Operations: Crisis De-Escalation
Emergency Behavioral Mitigation
Scene Control
Situational Awareness.
Communication: Patient Advocacy
Clinical Documentation
Radio Protocols & Medical Report Writing
Team Leadership.
Accomplishments
- Rapid Leadership Advancement: Transitioned into lead Behavioral technician role within 3 months of employment based on strong crisis-management skills and team leadership.
- Dual-State EMT Licensure: Achieved and maintained active Emergency Medical Technician licenses in both Kansas and Missouri concurrently.
- Advanced Crisis Certification: Earned formal certification in Nonviolent Crisis Intervention (CPI) to manage high-acuity behavioral and medical emergencies.
- Academic/Clinical Excellence: Completed 100% of EMT field clinical hours with zero safety or protocol infractions while maintaining high standing in training.
Certification
- Emergency Medical Technician (EMT) – Kansas
- Emergency Medical Technician (EMT) – Missouri
- American Red Cross Adult and Pediatric First Aid/CPR/AED Certification – Expires July 2027
- Registered Behavior Technician (RBT), BACB
- Nonviolent Crisis Intervention Certification – 3rd Edition
Timeline
Registered Behavior Technician
Willow ABA
06.2026 - CurrentRead More
Behavioral Health Technician
The Stepping Stones Group, LLC
09.2025 - 05.2026Read More
Behavioral Health Technician – RBT
Behavioral Health Allies
07.2025 - 09.2025Read More
Account Associate
State Farm
02.2025 - 07.2025Read More
Store Operations Associate
Target
11.2023 - 02.2025Read More
Shift Lead
Subway
02.2023 - 11.2023Read More
Midwest Emergency Academy
EMT-B from Emergency Medicine
Read More
EMT CLINICAL EXPERIENCE
- Completed dedicated ambulance ride-along clinical shifts, managing active 911 emergency dispatches and prehospital care operations.
- Conducted secondary patient assessments, acquired and tracked vital signs, and assisted in preparing patients for transport.
- Demonstrated exceptional situational awareness, scene control, and strict compliance with local medical protocols in uncontrolled field environments.