Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Simon Hakman

Traverse City,MI

Summary

Team Manager with a proven track record at Manna Development Group, excelling in employee relations and performance coaching. Skilled in preventive maintenance and customer service, I fostered a motivated workforce, enhancing quality and efficiency. Adept at resolving conflicts, I maintained professionalism while exceeding customer expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Team Manager

Manna Development Group
06.2021 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Prepared bank deposits and corporate cash shipments.
  • Researched and resolved account discrepancies.
  • Sorted and counted coin and currency to make change for associates.

Warehouse Worker

Target
01.2021 - 09.2021
  • Consistently lifted materials weighing as much as 100 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed and assessed any and all damaged frieght
  • Informed sender of and returned damaged goods to sender for credit.

Line Worker

Manna Development Group
03.2020 - 05.2021
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.

Liz's Parkview Cafe

Mike Leeuw
11.2019 - 02.2020
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

High School Diploma -

Gull Lake High School
05-2021

Skills

  • Preventive Maintenance
  • Hardware installations
  • Personal computer repair

Certification

Echosure certified

Timeline

Team Manager

Manna Development Group
06.2021 - Current

Warehouse Worker

Target
01.2021 - 09.2021

Line Worker

Manna Development Group
03.2020 - 05.2021

Liz's Parkview Cafe

Mike Leeuw
11.2019 - 02.2020

High School Diploma -

Gull Lake High School

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Simon Hakman