Enjoy a work environment that allows me to interact with guests and ensuring that they are comfortable in a clean, fun, and safe environment that they would want to recommend to friends and family about there experiences with there visit.Make connections with everyone I come in contact with whether it be guests or my team.
Overview
9
9
years of professional experience
Work History
EVS Supervisor
Jamul Casino
14145 Campo Rd. Jamul, Ca. 91935
11.2021 - Current
Improved EVS department efficiency by implementing new cleaning procedures and scheduling systems.
Reduced staff turnover through effective training, mentoring, and performance feedback for team members.
Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.
Streamlined processes for inventory management, reducing waste and lowering supply costs.
Developed and maintained a safe working environment by enforcing strict adherence to safety protocols and guidelines.
Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
Managed daily operations of the EVS department, ensuring timely completion of tasks and optimal allocation of resources.
Facilitated open communication among team members, fostering a positive work environment that encouraged collaboration and problemsolving.
Handled emergency situations calmly under pressure while directing staff response efforts effectively.
Participated in regular staff meetings to provide updates on EVS department progress, challenges, and successes while fostering a culture of open communication and collaboration.
Assisted in budget preparation and monitoring to maintain cost-effective operations within the EVS department.
Ensured proper maintenance of equipment by coordinating regular inspections, repairs, or replacements as needed for uninterrupted operation schedules.
Janitorial Services
Exceed Building Services Inc.
4275 Executive Square Suite 200 La Jolla Ca. 92037
04.2018 - Current
Mop all stairs and floors on sales floor
Implemented environmentally friendly practices, reducing waste output and promoting sustainability within the organization.
Maintained a safe work environment by enforcing safety protocols and training staff on proper usage of chemicals and equipment.
Increased customer satisfaction by addressing concerns promptly and ensuring thorough completion of tasks.
Enhanced cleanliness standards by implementing efficient janitorial procedures and techniques.
Reduced cleaning time for large areas with the use of advanced equipment and effective scheduling.
Clean all glass inside building
Use pro vacuum backpack to vacuum all carpet on sales floor and offices.
Maintained cleaning supplies inventory, and replenished depleted items.
Applied effective commercial building maintenance principles and practices.
Loss Prevention Officer
Nordstorm Rack
8875 Villa La Jolla Dr. La Jolla, Ca. 92037
12.2017 - 06.2021
Greet guests at the front of store
Patrol all sales floor for any suspicious activity
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
Ensuring the safety of all team members and guests while in store
Write daily recap reports on how day went, accidents, and theft
Helped Service Experience make it to the cash room with the daily store earning safely with no interruptions.
Conducted daily store walk-throughs to identify potential security risks.
Patrolled store premises to detect and prevent shoplifting and security breaches.
Completed incident reports and activity logs for accurate, current records.
Observed video surveillance systems for prompt emergency response.
Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Investigated and documented thefts and suspicious activity to improve issue prevention.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
Floor Technician
ABM Industries, Inc.
3585 Corporate Ct. San Diego, Ca. 92123
06.2017 - 12.2017
Power wash all concrete floors for contracted companies
Scrub, strip, and wax all floors with side by side scrubber
Use T-16 and T-4 floor machines to clean inside and outside floors of locations
Cleaned glass of all buildings and escalators
Used forklift to clean hard to reach areas.
Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
Quietly waxed, buffed and vacuumed floors in organization.
Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks, and mortar.
Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
Building Services
CCS
11.2015 - 06.2017
Strip, wax, and scrub all floors with side by side machine
Clean carpets with carpet extraction machine
Deep clean offices
Conducted safety assessments to identify potential hazards and implement necessary corrective actions.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Cleaned walls and ceilings with special reach tools following regular schedule.
Building Services
GMS
02.2015 - 02.2016
Steam power wash all concrete floors of gums and dirt spots
Use side by side floor scrubber to clean grout and dirt on the floors of restrooms and where ever else needed
Use T-16 floor scrubber for big floor areas and polish
Clean carpets using carpet extraction machine
Detail offices, take out trash, and clean restrooms.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
High school diploma -
Cesar Chavez Continuation High School
Skills
Security
Surveillance
Loss Prevention
Floor Care
Commercial Cleaning
Buffing
Environmental Services
Workplace Safety
Customer Service
Decision Making
Languages
English
Spanish
Personal Information
Work Permit: Authorized to work in the US for any employer