Shannon Larson
Dayton
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Resourceful EVS Supervisor known for high productivity and efficient task completion. Possess specialized skills in staff management, quality control, and regulatory compliance which contribute to maintaining cleanliness and safety standards. Excel at communication, leadership, and problem-solving, ensuring smooth operations in fast-paced environments.
Overview
25
25
years of professional experience
Work History
EVS Supervisor
Dayton Children's Hospital
Dayton
05.2024 - Current
- Promoted a culture of continuous learning amongst staff members through proactive mentoring and development activities.
- Resolved conflicts among staff members in a professional manner.
- Supervised EVS personnel in the performance of daily cleaning tasks and procedures.
- Supervised and coordinated daily activities of the EVS team to ensure a clean and safe environment.
- Resolved customer complaints related to housekeeping services in a timely manner.
- Implemented corrective action plans where appropriate for employees who fail to meet expectations.
- Developed and maintained a positive working environment for all staff members.
- Assisted with interviewing prospective candidates for open positions within the EVS department.
- Assessed employee performance through observation, discussion and review of metrics.
EVS Team Lead
Dayton Children's Hospital
Dayton
11.2019 - 05.2024
- Monitored daily operations of the EVS department to ensure quality standards were met.
- Ensured all tasks assigned to the EVS staff were completed within set deadlines.
- Implemented policies and procedures related to health, safety, and security regulations.
- Coordinated with other departments such as maintenance and engineering to ensure tasks are completed properly.
- Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
- Utilized chemicals in correct quantities to maintain cleanliness of floor and touchpoint areas.
- Conducted regular inspections of equipment to identify potential risks and hazards.
- Provided guidance and support to EVS staff on a daily basis.
Owner
Sng Janitorial Services
Gatlinburg
01.2001 - 10.2019
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Oversaw budgeting and financial management.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Led startup and creation of operational procedures and workflow planning.
Education
Some College (No Degree) - Business Management
National College of Business And Tech-Lexington
Knoxville, TNSkills
- Scheduling Abilities
- Regulatory Compliance
- Production Support
- Hazardous Material Handling
- Route Planning
- Pressure Washing
- Chemical Handling
- Restroom Servicing
- Stainless Steel Polishing
- Floor Waxing
- Rug Shampooing
- Leaf Blowing
- Laundry Management
- MSDS Knowledge
- Goal Setting
- Fixture Cleaning and Polishing
- Multitasking
- Organizational Skills
- Carpet Steaming and Shampooing
- Strong Work Ethic
- Teamwork and Collaboration
- Maintaining Building Security
- Team Collaboration
- Checklists and Recordkeeping
- Team Building
- Sweeping and Mopping
- Time Management Abilities
- Quality Control
Timeline
EVS Supervisor
Dayton Children's Hospital
05.2024 - Current
EVS Team Lead
Dayton Children's Hospital
11.2019 - 05.2024
Owner
Sng Janitorial Services
01.2001 - 10.2019
Some College (No Degree) - Business Management
National College of Business And Tech-Lexington