Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Bell

Lithonia,GA

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Efficient Sanitation Technician with strong history of maintaining strict cleaning and sanitation standards. Upholding daily, weekly and monthly equipment processing schedules to minimize contamination and infection risks. Devoted to safety and successful at completing orderly, high-quality work.

Overview

15
15
years of professional experience

Work History

EVS TECH III /EVS Team Lead

Emory Healthcare Winship Cancer Institute
2016.10 - Current
  • Enhanced team efficiency by implementing new cleaning protocols and training EVS staff on best practices.
  • Streamlined workflow for increased productivity, assigning tasks based on individual strengths and expertise.
  • Reduced patient room turnover time by improving communication between EVS team members and hospital staff.
  • Ensured consistent quality of service with regular performance evaluations and constructive feedback to team members.
  • Increased overall patient satisfaction scores by maintaining a clean, safe, and welcoming environment in all areas of the facility.

Hotel Housekeeper

Marriott Hotel
2014.01 - 2016.12
  • Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
  • Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.

EVS Lead

Grady Hospital
2009.03 - 2013.12
  • Developed customized cleaning plans for different areas of the facility, maximizing efficiency while maintaining high standards of sanitation.
  • Addressed any maintenance issues promptly, minimizing downtime and disruption to daily operations.
  • Maintained detailed records of all cleaning activities for compliance purposes and future reference.
  • Spearheaded proper training with use of chemicals and cleaning tools and devices.
  • Moved furniture for cleaning and set up for special events.

Education

High School Diploma -

Booker T. Washington High School
Atlanta, GA
05.1985

Skills

  • Team Leadership
  • Critical Thinking
  • Goal Setting
  • Time Management
  • Staff Training
  • Project Management
  • Attention to Detail
  • Scheduling Abilities

Timeline

EVS TECH III /EVS Team Lead

Emory Healthcare Winship Cancer Institute
2016.10 - Current

Hotel Housekeeper

Marriott Hotel
2014.01 - 2016.12

EVS Lead

Grady Hospital
2009.03 - 2013.12

High School Diploma -

Booker T. Washington High School
Monica Bell